Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Co-curricular Activities & Awards
Training
Timeline
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Racquel Monique Young

Mandeville

Summary


Professional in community health with a strong background in patient care, health education, and outreach. Known for effective team collaboration and adaptability to changing needs. Skilled in health assessments, support services, and fostering trust within communities. Reliable, results-driven, and prepared to make a significant impact.

Overview

5
5
years of professional experience

Work History

Adherance Counselor

Southern Region Health Authority
03.2023 - Current
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Educated clients on available community resources, fostering a sense of empowerment and independence.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.


Practical Nursing

Private Care
01.2025 - Current
  • Duties included; responding promptly to customers through various means of communication, providing them with feasible solutions to the issues they are having. Providing customers with accurate information regarding products goods and services. Manage emails in relation to customers.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Administrative Assistant

Administrative Assistant
01.2020 - 01.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.

Education

Heart Trust NSTA
Mandeville
01.2021

Computer Applications For The Office

The University of The West Indies Open Campus Jamaica
01.2016

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Bishop Gibson High School
01.2003

Skills

  • Excellent Communication Skills
  • Good Problem-solving Skills
  • Good Organizational skill
  • Excellent Team Player
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Access
  • Choking relief
  • Geriatric care
  • AED operation
  • Stroke recognition
  • First aid expertise

References

Rayon, Thompson, Constable of Police, (876)868-7054, Mandeville Police station, Mandeville, Manchester

Hobbies and Interests

Playing volley ball, Arts & Craft, volunteering

Co-curricular Activities & Awards

National Youth Service The most outstanding female participant runner up 2005 The National Youth Service successfully completing service in Clerical Admin. 2005 Mandeville Police Youth Club Award for the Best Dress female 2017 Mandeville Police Youth club, I served as vice president and acting president Mandeville Red Cross Area Group volunteer /member 2015-2022 Manchester Police Youth Club Divisional Council, I served as vice present 2015-2017 Manchester Youth Information Center, I served on the steering committee A Member of the Association of Pass members of the Jamaican Constabulary Force Assist PRO 2008-2020 National volunteer (ODPEM) Office of Disaster Preparedness & Emergency Management 2017 Three Angels Pharmacy volunteer on the mobile clinic 2019-2020

Training

  • Youth Climate Change Conference Environmental and climate change agents
  • Jamaica Conference Centre, Kingston, Jamaica.
  • Mental Health conference Information sharing about mental health
  • Mandeville Baptist Church, Mandeville, Manchester.
  • Red cross of Jamaica Training of first aiders
  • Caledonia Road, Mandeville, Manchester.
  • Office of Disaster Preparedness and Emergency Management
  • Manchester Parish Counsel, Hargreaves avenue, Mandeville, Manchester.
  • Police Youth Club Movement and Manchester Police Youth Club Council Mandeville Police Station, 1 Park Crescent, Mandeville P.O., Manchester.

Timeline

Practical Nursing

Private Care
01.2025 - Current

Adherance Counselor

Southern Region Health Authority
03.2023 - Current

Administrative Assistant

Administrative Assistant
01.2020 - 01.2022

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Bishop Gibson High School

Heart Trust NSTA

Computer Applications For The Office

The University of The West Indies Open Campus Jamaica

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Racquel Monique Young