Quimone Ritchie
Kingston,01
Summary
Reliable employee with good cleaning, time management and restocking abilities. Dedicated to completing work on-time and going above and beyond with each activity. Responsible Optometric Technician provides relationship-based eye care and outstanding customer service. Performs patient work ups, ancillary testing and orders and dispenses contact lenses to support optometrist and promote operational efficiency. Establishes priorities, works independently and proceeds with objectives without supervision. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Optician Assistant
Premier Optical
Kingston, Kingston
06.2020 - 08.2020
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
- Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
- Resolved Type problems, improved operations and provided exceptional client support.
- Worked with Type customers to understand needs and provide Type service.
- Handled Number calls per Timeframe to address customer inquiries and concerns.
- Received and submitted cash, credit and check payments.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
Administrative Assistant
St Elizabeth Parish Council
St Elizabeth , Black River
07.2014 - 09.2014
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Created PowerPoint presentations for business development purposes.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Executed record filing system to improve document organization and management.
- Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
- Created detailed expense reports and requests for capital expenditures.
- Managed Software databases converting complex data into easy-to-interpret data.
Education
Business Administration And Management
07.2011
Skills
- Customer service understanding
- Physician support
- Relationship development
- Materials restocking
- Advanced Software knowledge
- Organization and cleaning
- Cleaning skills
- Cash Handling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
NVQJ Certifications
Timeline
Optician Assistant - Premier Optical
06.2020 - 08.2020
Administrative Assistant - St Elizabeth Parish Council
07.2014 - 09.2014
Lewisville High School - , Business Administration And Management
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