Prudence Brailsford
326 Sapphire Avenue, Sydenham Gardens
Summary
Proven track record in enhancing administrative efficiencies at Bacchus Engineering Works Ltd., demonstrating exceptional multitasking and organizational skills. Spearheaded process improvements, significantly boosting accuracy and service quality. Skilled in advanced computer programs and independent problem-solving, adept at driving key initiatives and fostering seamless communication across departments while observing the best business practices and etiquette.
Overview
31
31
years of professional experience
Work History
Administrative Secretary
Bacchus Engineering Works Ltd.
09.1997 - Current
- Create and update records and files to maintain company compliance including processing and submission of Tender Documents and Public Procurement Application.
- Safeguard sensitive information by implementing strict confidentiality protocols in the handling of documents and communications.
- Process/undertake online payments, and bank transfers for employees salaries, suppliers, clients, utilities and other clients.
- Emphasize accuracy and attention to detail with thorough proofreading efforts, ensuring error-free documentation for both internal and external communications.
- Communicate with customers via phone and email to confirm deliveries and respond to inquiries.
- Facilitate timely review of proposals, correspondence and documentation to achieve key strategic initiatives.
- Master multi-tasking abilities by effectively prioritizing and managing concurrent projects to ensure timely completion of all assigned tasks.
- Optimized time management with meticulous calendar maintenance, ensuring timely completion of tasks and projects.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Create and maintain detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Complete forms, reports, logs, and records to quickly handle all documentation to meet business requirements.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Provide strong communication support between Management and staff members to effectively maintain proper work protocols.
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
Filing Clerk
P & L Management & Accounting Services
03.1996 - 09.1996
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Maintained a well-functioning filing system, conducting periodic audits to identify areas for improvement or discrepancies that required resolution.
- Supported team members, providing necessary documents and files for efficient decision-making processes.
Office Clerk
F.W. Woolworth Limted
01.1993 - 01.1996
- Stock Inventory (kept and maintained records of available stock).
- Track and reorder merchandise low in stock.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
Education
Certified Professional Secretary
B & B Institute Of Business
15 Carlton Crescent, Half Way Tree, Kingston 1012.2002
Information Technology
Institute Of Practical Academic Studies
Young Street, Spanish Town2000
High School Diploma -
St. Catherine High School
35 St. John's Road, Spanish Town, St. Catherine07.1992
Skills
- Exceptional Filing/Record Keeping, Keyboarding Skills
- Exceptional Multitasking Skills
- Excellent Organizational and Time Management Skills
- Exceptional Knowledge Of Various Computer Programmes
- Exceptional Skills To Detail and Accuracy In Handling Administrative Duties
- Problem Solving and Decision Making Abilities To Resolve Administrative Issues Efficiently
- Ability To Work Independently With Minimal Supervision
- Ability To Operate Various Office Machines Independently
Additional Information
Member of the Sydenham Gardens Citizens Association since 2010 where I served as Secretary for eight (8) years then moved on to serve as Board Member for the past five (5) years.
Timeline
Administrative Secretary
Bacchus Engineering Works Ltd.
09.1997 - Current
Filing Clerk
P & L Management & Accounting Services
03.1996 - 09.1996
Office Clerk
F.W. Woolworth Limted
01.1993 - 01.1996
Certified Professional Secretary
B & B Institute Of Business
Information Technology
Institute Of Practical Academic Studies
High School Diploma -
St. Catherine High School
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