Peter Sterling

I ensured a high level of vehicle cleanliness to ensure a comfortable experience for all clients.

• I ensured the passenger's safety by adapting to changing environmental conditions such as harsh weather and traffic.
• I discreetly handled sensitive information when transporting high-profile individuals or confidential documents.

I ensured the safety of passengers during adverse weather conditions such as heavy rainfalls.

• I adhered to all relevant traffic regulations and laws.
• In emergent situations, I remained calm and poised.
• Drove VIPs to corporate events and meetings.
• Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance.
• Navigated complex routes and adjusted travel plans for optimal efficiency and time management.
• Ensure VIP safety by adhering to all traffic laws and regulations and maintaining an excellent driving record.
• Managed vehicle maintenance schedules, ensuring proper functioning and minimizing downtime for repairs.
• Demonstrated professionalism at all times by wearing appropriate attire and displaying courteous behavior towards VIP.
• Kept detailed logs of mileage, expenses, and destinations to ensure accurate records for employers.
• Utilized defensive driving techniques to prevent accidents in high-traffic situations.
• Protected well-being of passenger by adjusting appropriately to changing environmental conditions like harsh weather and traffic.
• Increased VIP trust through exceptional punctuality and reliability in fulfilling driving assignments.

• Evaluated training needs and developed appropriate class offerings.
• Maintained compliance with company standards, regulatory requirements and quality goals.
• Integrated technology resources to maximize training success.
• Assessed skill gaps for employees and developed training courses to meet identified needs.
• Scheduled and taught in class and online courses to increase learning opportunities.
• Monitored participant workflow and behaviors throughout training process.
• Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
• Developed effective training plans based on department needs and objectives.
• Tracked attendance and evaluated progress for assigned trainees.
• Delivered instructional presentations on equipment use, focusing on efficiency and safety.
• Prepared and presented supplementary learning material to support structured lessons.
• Implemented diverse instructional methods, optimizing trainee engagement.
• Trained and mentored over 700 new recruits hired to fulfill various roles.

• Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
• Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
• Carried, placed and extended ladders in training and in emergencies.
• Trained fire personnel in safe and proper operation and maintenance of fire department apparatus and vehicles.
• Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
• Participated in various training exercises and in-class training to improve firefighting knowledge.
• Filled firetrucks with water, sandbags and gas to maintain proper supply of materials in trucks.
• Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.

• Attended advanced training sessions and conferences to increase product knowledge and productivity.
• Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
• Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Increased sales by offering advice on purchases and promoting additional products.
• Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.

• Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
• Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
• Contacted customers to immediately find resolutions for escalated issues.
• Facilitated sale of mobile phones and various plans to customers.
• Recorded accurate and efficient records in customer database.