Patricia Thomas
Ft Lauderdale
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
9
9
years of professional experience
Work History
Cleaning Crew Member
Nice And Easy Inc.
04.2017 - 11.2018
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
Sales Associate Manager
4Starz
05.2013 - 04.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Cosmetologist
Makeup By Trish
05.2010 - 04.2013
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered phone calls and emails to schedule client appointments.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed new techniques to improve appearance of customer and provide different looks.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Educated clients on proper skin care techniques and ideal products suitable to needs.
- Applied makeup to clients for special occasions to meet requirements.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
High School Diploma -
Vauxhall High School
Jamaica06.2009
Skills
- Buffing and Waxing
- Service Quality
- Interior and Exterior Cleaning
- Cleaning Cart Organization
- Complex Problem-Solving
- Hazardous Material Handling
- Quality Assurance
Timeline
Cleaning Crew Member
Nice And Easy Inc.
04.2017 - 11.2018
Sales Associate Manager
4Starz
05.2013 - 04.2017
Cosmetologist
Makeup By Trish
05.2010 - 04.2013
High School Diploma -
Vauxhall High School
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