OSHIN GRAY
Hopeton,St. James
Summary
Oshin gray is a polite,enthusiastic, self motivated individual,
combined with experience and expertise, I also have a passion for delivering excellent customer service. I hold quality communication and listening skills that allows me to communicate and serve clients successfully, whether face-to-face or over the phone. I am also a great people-person, therefore providing quality customer service comes naturally.
Overview
7
7
years of professional experience
Work History
Reservation Sales Specialist
01.2022 - 01.2023
- Hilton campaign)
- Itel International
- Booking, modifying and canceling reservations
- Cross-selling properties
Customer service representative/Technical Support
Teleperformance
01.2020 - 01.2021
- Provide professional administrative, technical and creative assistance to clients.
Administrative Assistance/ Marketing Representative
Grand Bahia Principe
01.2016 - 01.2018
- Scheduling appointments, making phone calls
- Filing, typing, copying
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals
Education
No Degree - Guest Service Professional
American Hotel & Lodging Association
Washington D.C11.2022
No Degree - Document Imaging Technician
Heart Nta Nctvet
St Mary02.2019
High School Diploma -
Gaynstead High School
Kingston & St Andrew06.2014
Skills
- Strong communication skills both oral and written
- Inside sales and Marketing expert
- Microsoft suite proficiency
- Administrative duties such as filing, typing, copying, binding and scanning
- Proven interpersonal skills: Demonstrated competence in working with wide variety of audience
- Proven to provide excellent personalized customer service
- Excellent analytical and problem solving skills
- Excellent Computer Skills
- Emotional Intelligence: recognizing and evaluating emotions
- Empathy: strong people connection
Timeline
Reservation Sales Specialist
01.2022 - 01.2023
Customer service representative/Technical Support
Teleperformance
01.2020 - 01.2021
Administrative Assistance/ Marketing Representative
Grand Bahia Principe
01.2016 - 01.2018
No Degree - Guest Service Professional
American Hotel & Lodging Association
No Degree - Document Imaging Technician
Heart Nta Nctvet
High School Diploma -
Gaynstead High School
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