Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Orane Moss

Bartender
Ocho Rios

Summary

Dynamic hospitality professional with extensive experience at Club Caribbean, excelling in beverage preparation and customer service. Proven ability to enhance guest satisfaction through engaging interactions and expert menu knowledge. Recognized for maintaining high standards of cleanliness and safety while efficiently managing multiple tables in a fast-paced environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bartender

Club Caribbean
07.2023 - 03.2024
  • Mixed and served beverages according to standard recipes, ensuring consistent quality and presentation for customer satisfaction.
  • Provided exceptional customer service by engaging with patrons, taking orders accurately, and addressing inquiries promptly.
  • Maintained cleanliness and organization of the bar area, adhering to health and safety standards to promote a hygienic environment.
  • Monitored inventory levels of liquors, mixers, and garnishes, assisting in restocking supplies to prevent shortages during busy shifts.

Server

Club Caribbean
01.2022 - 03.2023
  • Delivered exceptional customer service by accurately taking orders and providing menu recommendations based on guest preferences.
  • Managed multiple tables efficiently, ensuring timely food and beverage delivery while maintaining a high level of guest satisfaction.
  • Monitored food safety practices during meal preparation and service to comply with health regulations and ensure guest safety.
  • Collaborated with kitchen staff to streamline communication regarding order modifications and special requests for enhanced dining experiences.
  • Assisted in maintaining cleanliness of dining areas, including resetting tables and organizing utensils, contributing to a welcoming environment for guests.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Brown's Town High School
St. Ann
05.2001 -

Skills

  • Beverage preparation
  • Food service
  • Menu memorization
  • Customer service
  • Food running
  • Classic cocktails
  • Hospitality service expertise

Certification

Heart Trust level II

References

Available upon request

Timeline

Bartender

Club Caribbean
07.2023 - 03.2024

Server

Club Caribbean
01.2022 - 03.2023

Heart Trust level II

09-2019

High School Diploma -

Brown's Town High School
05.2001 -

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