ORAINE THOMPSON
Falmouth,Jamaica
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Cook & Waiter
Scotchies Restaurant of Jamaica Ltd
04.2020 - 07.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Greet and welcome guests in warm friendly manner.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Serve food and drinks to guest, ensuring prompt and efficient service.
- Serve food and beverages to approximately 75 guests increasing sales by 25%
Bartender & Waiter
Firefly Beach Cottages and Suites
12.2016 - 04.2020
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Take accurate food and beverage orders from guests and communicate them to the kitchen staff promptly
- Serve food and drinks to guests
- Increase sales by 5-10%
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas
Chef
Kool Runnings Water Park
04.2015 - 12.2016
- Placed orders weekly to restock items before supplies ran out.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Collaborated with staff members to create meals for large banquets.
- Coordinated with team members to prepare orders on time.
Education
Certificate in Dining Room Waitering, Bar & Housekeeping -
05.2020
- Completed Coursework: Dinning Room Waiter, Bar and House Keeping 2020
Certificate -
09.2019
- Completed Coursework: Team Jamaica Programme, 2019
- Enhancing Skills of Hospitality Workers
Level 2 Certificate, General Construction -
11.2009
- Completed Coursework: General Construction Level 2, 2009
School Leaving Certificate -
06.2008
Skills
- Glassware Polishing
- Food Preparation and Safety
- Safe Serving Knowledge
- Group Reservations Management
- Attending Multiple Customers
- Handling Difficult Customers
- Cleaning
- Physical Strength
- Confidentiality
- Ability to operate tools and machinery
- Familiarity with safety protocols
Play Football, Listen Music and Exploring
Playing football brings me joy and keeps me active, while listening to music soothes my soul and exploring new hobbies broadens my horizons.
Timeline
Cook & Waiter - Scotchies Restaurant of Jamaica Ltd
04.2020 - 07.2021
Bartender & Waiter - Firefly Beach Cottages and Suites
12.2016 - 04.2020
Chef - Kool Runnings Water Park
04.2015 - 12.2016
Carl's Practical Waitering & Home Craft Centre - Certificate in Dining Room Waitering, Bar & Housekeeping,
NCTVET - Certificate,
Heart Trust NTA - Level 2 Certificate, General Construction,
St James High - School Leaving Certificate,
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