Summary
Overview
Work History
Education
Skills
References
Timeline
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ONEIL ATKINSON

ONEIL ATKINSON

Seville Heights

Summary

Experienced vacation seller and wine specialist in the hospitality industry. Proficient in wine selection, food pairing, and cellar management, aspiring to become a Wine Sommelier. Demonstrated success in increasing sales by 18% through strategic upselling and maintaining a 30% customer return rate.

Overview

9
9
years of professional experience

Work History

Cost Control Manager

Royal Decameron Resorts
12.2024 - Current
  • Prepared and updated project status reports, purchase orders and invoices, updating tracking documentation and maintaining files for due diligence and financial control support.
  • Conducted Monthly Inventories such as F&B, Linen, Maintenance inventories etc.
  • Identified new opportunities for cost savings and implemented initiatives to improve corporate budget oversight.
  • Maintained consistent electronic files and documentation to support budget analysis and implemented measures, developing robust databases for future reference.
  • Leveraged skills of team to mitigate financial risk, drawing from varying avenues and supporting multidisciplinary financial management.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Improved overall financial reporting by streamlining control processes and reporting structures.

Wine Sommelier

Royal Caribbean International Ship
11.2021 - 10.2024
  • Revised wine list and increased sales by 15% within the first month
  • Marketed new wine selections to customers, highlighting features and benefits in order to increase purchases;
  • Accurately paired wines with food orders 95% of the time, resulting in positive feedback from customers;
  • Recommended wine substitutions when necessary and upsold higher-priced items when appropriate;
  • Demonstrated excellent product knowledge, staying up-to-date on new arrivals, trends and industry news;
  • Contacted monthly wine inventory, maintained inventory stock level of wines and monthly inventory with the cost controller for the costing and accounting department
  • Organized routine and special event orders to keep adequate inventory for forecasted needs.
  • Inventoried bar supplies regularly to quickly identify supply shortages and detect problems such as theft.

Warehouse Loading Supervisor

Wisynco Group Limited
06.2021 - 11.2021
  • Supervised and coordinated activities of workers engaged in the loading of trucks;
  • Ensure trucks are loaded daily using purchase orders and assigned works;
  • Maintained records of employees and truck drivers filing;
  • Coordinated and monitored logistics supply chains warehouse operations;
  • Recorded and Reported to the Operations Manager about daily operations within the warehouse and completed tasks

Guest Service Agent

Classique Guest House and Spa
08.2016 - 05.2021
  • Processed guest’s arrivals and departures daily;
  • Greed and welcomed guests with professionalism, genuine smile, and a welcoming spirit;
  • Answered to guest’s questions and queries about touring, restaurants, and other beaches;
  • Handled cash and credit payments, adhered to the guest house’s cash handling policy and rules;
  • Liaised with housekeeping staff, to ensure all rooms were cleaned, organized, and ready to accommodate new guests' arrivals;
  • Responded to several emails regarding customers' queries;
  • Kept records of customer interactions, transactions, comments, and complaint

Education

Bachelor’s of Science - Business and Aeronautics Management

Lynn University
05.2026

Bachelor’s of Science - Business and Aeronautics Management

Lynn University
05.2026

Certificate - Supervisory Management

University of the West Indies
07.2023

Certificate - Guest Room Attendant

HEART Trust NTA
06.2023

Certificate - Financial Accounting, Information Technology Management, Introduction to Statistics and Introduction to Business Management

Sophia College, LLC
12.2022

Certificate - Warehouse Management: Procurement, Inventory, Stock and Supply Chains

Alison Online
12.2020

Caribbean Secondary Education Council (CSEC) - Agriculture Science, Social Studies, English Language, Principles of Business

Brown’s Town High School
06.2016

Skills

  • Wine selection advising
  • Wine Tasting
  • Upscale dining expertise
  • Restaurant Management
  • Recommended
  • Explained & Presented
  • Served
  • Upsold
  • Cross-sold
  • Vacation upselling
  • Promoted
  • Inventory Management

References

Mr. Alvin Williams J.P., 1876-581-8727

Timeline

Cost Control Manager

Royal Decameron Resorts
12.2024 - Current

Wine Sommelier

Royal Caribbean International Ship
11.2021 - 10.2024

Warehouse Loading Supervisor

Wisynco Group Limited
06.2021 - 11.2021

Guest Service Agent

Classique Guest House and Spa
08.2016 - 05.2021

Bachelor’s of Science - Business and Aeronautics Management

Lynn University

Certificate - Supervisory Management

University of the West Indies

Certificate - Guest Room Attendant

HEART Trust NTA

Certificate - Financial Accounting, Information Technology Management, Introduction to Statistics and Introduction to Business Management

Sophia College, LLC

Certificate - Warehouse Management: Procurement, Inventory, Stock and Supply Chains

Alison Online

Caribbean Secondary Education Council (CSEC) - Agriculture Science, Social Studies, English Language, Principles of Business

Brown’s Town High School

Bachelor’s of Science - Business and Aeronautics Management

Lynn University

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