ONECIA ALLEN
Summary
Energetic Hospitality Professional experienced in front-of-house operations and guest relations. Delivered exceptional customer service and maintained a safe environment while managing high-volume front desk reservations. Contributed strong work ethic and interpersonal skills to effectively manage staff and operations in fast-paced, customer-focused settings.
Overview
3
3
years of professional experience
Work History
Bartender
Local Bar
St. Thomas, Jamaica
01.2024 - Current
- Welcomed guests, accurately took food and beverage orders, and promptly delivered items to ensure timely service.
- Delivered high-quality customer service in fast-paced dining environment, enhancing guest satisfaction.
- Maintained excellent communication with kitchen staff to ensure order accuracy.
- Managed cash and card transactions responsibly while maintaining cleanliness and organization of dining area.
Security Officer / Workplace Safety
Premium Prevention/Hardware
Portland, Jamaica
07.2023 - 10.2023
- Ensured safety and order for staff and patrons within workplace.
- Performed thorough checks of guests and goods exiting premises to prevent loss.
- Monitored facility entry points, identifying and addressing potential safety or security risks.
- Conducted thorough checks of guests and goods leaving the premises to ensure loss prevention.
Education
High School Graduation - English Language, Mathematics, Principles of Business
Happy Grove High School
Hector's River, Portland, JamaicaSkills
- Drink Preparation
- Beverage Service
- Bar Management
- Inventory Control
- Cash Register Management
- Event Coordination
- Guest Relations
- Customer Relations
- Problem Solving
- Conflict Resolution
- Strong Verbal Communication
Availability
Flexible; open to working overnight, early morning, weekend, and holiday shifts as required by seasonal demands.
Visa Status
Eligible and seeking H-2B seasonal employment opportunities.
Timeline
Bartender
Local Bar
01.2024 - Current
Security Officer / Workplace Safety
Premium Prevention/Hardware
07.2023 - 10.2023
High School Graduation - English Language, Mathematics, Principles of Business
Happy Grove High School