Olivia Brown
Strathmore, Spanish Town, St. Catherine Jamaica,-
Summary
Responsible Professional with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Demonstrates strong interpersonal and excellent verbal and written communication skills to confidently interface with public and preserving high level of confidentiality required in the work environment.
Overview
1
1
years of professional experience
1
1
Certification
Work History
Human Resources Clerk
Jamaica Urban Transit Company Limited
03.2021 - Current
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Tracked various statistics and kept detailed records to support human resources department.
- Scheduled hearing matters, prepare meeting documents, recorded and transcribed minutes.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite
Office Assistant
Jus Great Manufacturers
02.2020 - 03.2020
- Answered telephone calls, took messages and distributed messages to appropriate personnel.
- Executed record filing system to improve document organization and management.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Education
Bachelor of Science - Business Administration
University of The Commonwealth Caribbean
Kingston12.2020
Skills
- Critical Thinking
- Disciplinary Procedures
- Employee Performance Management
- Human Resources Information System (HRIS)
- Transcribing Meetings and Messages
- Database Maintenance
- Advanced MS Office Suite Knowledge
- Administrative and Clerical Support
Certification
- Certified Customer Service Representative (Admin Asst.) Level 2 , [NCTVET]
References
Available Upon Request
Timeline
Human Resources Clerk
Jamaica Urban Transit Company Limited
03.2021 - Current
Office Assistant
Jus Great Manufacturers
02.2020 - 03.2020
Bachelor of Science - Business Administration
University of The Commonwealth Caribbean
- Certified Customer Service Representative (Admin Asst.) Level 2 , [NCTVET]
Similar Profiles
Theresa CampbellTheresa Campbell
Senior Accounting Clerk at Jamaica Urban Transit CompanySenior Accounting Clerk at Jamaica Urban Transit Company
Dwight DuncanDwight Duncan
Driver at Jamaica Urban Transit CompanyDriver at Jamaica Urban Transit Company
Theresa SmithTheresa Smith
Accounting Officer at Jamaica Property Company LimitedAccounting Officer at Jamaica Property Company Limited