Odette Davis-Tack
Newington
Summary
Diligent Receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
9
9
years of professional experience
Work History
Business Owner
Ode’s Meat Mart
Ocho Rios, St. Ann
01.2023 - 12.2024
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Determined business plan, mission statement, and vision.
- Developed strategic partnerships with key industry players to enhance brand visibility and credibility.
- Introduced customer loyalty program, rewarding repeat business and building dedicated customer base.
Receptionist
Golden Eye Hotel
Oracabessa, St. Mary
06.2021 - 01.2023
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Receptionist
Carib Condominium
Ocho Rios, St. Ann
08.2015 - 07.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Professional demeanor
- Phone etiquette
- Positive and professional
- Meticulous and organized
- Customer service
- Punctual and reliable
- Verbal and written communication
- Team bonding
Timeline
Business Owner
Ode’s Meat Mart
01.2023 - 12.2024
Receptionist
Golden Eye Hotel
06.2021 - 01.2023
Receptionist
Carib Condominium
08.2015 - 07.2020