Freelance writing, volunteerism and partaking in outdoor activities
Ockema Watson
Certified Product Owner
Riverview,Jamaica
Summary
Dedicated Scrum Product Owner with a detail-oriented and thorough approach to defining requirements, creating story board, outlining specifications and working with team members to bring to life high-quality products for customers. Good planner and problem-solver with in-depth understanding of products. Ready to offer 3+ years of experience and take on a dynamic new position.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work History
Executive Support Officer
West Indies Petroleum Ltd
Kingston
2020.07 - 2022.12
- Streamlined 2 major databases of over 600 customers to decrease lead time for billing and invoicing by 50%.
- Assisted in the development of SOPs for 7 critical business operations which enhanced overall turnaround time for each operation by an average of 30% and improved general base of employees.
- Customised a fuel tracking database linked to local fuel prices which drove executive decisions to increase revenue by 30% during the second year of the pandemic and 14% during Russo-Ukrainian war.
- Maintained 99 % accuracy while updating 3 databases and 4 spreadsheets.
- Conducted weekly trainings for employees in Excel and Power Bi to increase productivity and output for the business through leveraging of these tools.
Innovation Research Analyst
Innovate 10X
Kingston
2019.04 - 2020.05
- Coordinated requirement meetings with stakeholders to communicate product vision and articulate pain-points with solutions, resulting in 100% of product goals defined in 2 weeks for a pension software for a local Pension company.
- Conceptualised and deployed enhanced product features and optimized implementation for use in supply chain strategies.
- Prioritized roadmap in order to achieve product goals and metrics.
- Conducted weekly meetings with the development team to groom Product Backlog for the pension software according to “Done Criteria” which resulted in 60% of features released in 2 rotations
- Traveled to manufacturing facilities to evaluate product creation and point out potential issues.
- Designed business transformation strategy for a major manufacturing company which identified opportunities to reduce overall costs by 20% and increase output by 40% annually using IOT devices and industry-related software.
Junior Product Owner
The Paperless Group
Kingston
2017.12 - 2019.08
- Led meetings with stakeholders/management to gather and analyse requirements, cost and risks to create/prioritise user stories for feature releases for over 5 products in various stages of SDLC
- Owned the product roadmap and met 95% of all feature deadlines by proactively identifying and mitigating any engineering roadblocks for a regional employment website
- Acted as the liaison between product, IT and management teams to understand customer demand for new features and prioritize the product roadmap leading to a 50% increase in product delivery yearly.
- Supported the implementation of new features for Odoo resulting in a significant boost in annual sales from improved participation and conversion for 2 local retail companies.
- Oversaw entire product deployments from vision and creation to rollout and delivery for 3 SaaS products.
- Contacted proper stakeholders to share changes to project scope and timelines.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
Change Support Officer
Jamaica Money Market Brokers Ltd
Kingston
2016.11 - 2019.01
- Identified product gaps in HR software and acted as a liaison between the project team and stakeholders leading to a 90% release of all features and 100% increase of the software by employees
- Coordinated and led in excess of 30 meetings with Subject Matter Experts to gather requirements to complete various company initiatives and projects
- Organised and executed various strategic initiatives including Agile ideation plans, process improvements and staff engagement
Education
Master of Science - Management
University of Liverpool
United Kingdom 2017.08 - 2020.06
Bachelor of Science - Economics and International Relations
University of The West Indies
Jamaica 2013.08 - 2016.07
Skills
Cross-cultural Communication Techniques
Agile Methodology and Scrum frameworkProject CoordinationRisk ManagementTeamwork and CollaborationOrganisational SkillsStrategic planning
Risk mitigation planning
Story planning
Research and trend analysis
Affiliations
My value-proposition to the organisations I have worked with is indicated through the numerous successfully completed projects I have led and supported, the accomplishment of critical business objectives cascaded from organisational goals and the establishment of strong professional relationships which were leveraged to ensure business expectations were met and maintained.
I have collaborated with 20+ Subject Matter Experts (SMEs) to establish product technical vision and supported the releases of software features with many cross-functional teams.
Certification
Certified Scrum Product Owner, International Scrum Institute
Interests
Timeline
Certified Scrum Product Owner, International Scrum Institute
2022-06
Executive Support Officer
West Indies Petroleum Ltd
2020.07 - 2022.12
Innovation Research Analyst
Innovate 10X
2019.04 - 2020.05
Junior Product Owner
The Paperless Group
2017.12 - 2019.08
Master of Science - Management
University of Liverpool
2017.08 - 2020.06
Change Support Officer
Jamaica Money Market Brokers Ltd
2016.11 - 2019.01
Bachelor of Science - Economics and International Relations
University of The West Indies
2013.08 - 2016.07