Dynamic professional with a proven track record at HEART/NSTA Trust, enhancing program effectiveness and optimizing data processes. Adept at transforming challenges into actionable solutions. Collaborated effectively across teams to exceed goals and drive continuous improvement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Programme Coordinator - GSS
HEART/NSTA Trust
01.2024 - Current
Entered data, generated reports, and produced tracking documents each month.
Gathered and organized materials to support training and placement as needed.
Assisted in recruitment efforts by coordinating approximately 10 interviews and managing onboarding activities for new instructors.
Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
Monitored relevant portals for to assess progress of over 430 CARE programme applicants.
Enhanced team communication by implementing coordination meetings and weekly detailed programme update emails.
Administrative Officer
HEART/NSTA Trust
04.2021 - 12.2023
Created, prepared, and delivered approximately 4 monthly reports to the National Training and Programmes Division leadership team.
Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
Provided exceptional support to the Regional Director by managing schedules, coordinating travel plans, and organizing meetings.
Monitored progress toward regional goals throughout the year using data analysis tools such as Excel spreadsheets.
Organized regional events including 3 strategic sessions, ensuring smooth execution through meticulous planning and coordination.
Collaborated with cross-functional teams to achieve regional goals, strengthening interdepartmental communication.
Managed regional evaluation efforts on behalf of the Regional Director.
Librarian
Nunes, Scholefield, DeLeon & Co.
10.2011 - 03.2021
Drives expansion of library collections and programs in response to attorney needs and special requests.
Create awareness of internal and external training opportunities for staff through newsletters, memos and other methods of communication.
Develop and modify the library operation manual with policies in compliance with industry best practices.
Coordinates the Continuing Legal Education program of the firm with 75% compliance each year.
Arranged department meetings and presentation for Library Committee quarterly.
Supervised and conducted performance appraisals of more than 90 legal interns and students workers.
Oversees department inventory activities, including ordering and requisitions and stocking.
Creates budget and operations reports for the Library Committee of the firm.
Librarian
Livingston Alexander And Levy
07.2009 - 10.2011
Created annual reports on budget and library operations.
Trained staff and attorneys on the use of library technology.
Monitored and maintained inventory of department equipment and materials.
Supervised and provided instruction for legal interns and student workers.
Maintained register of over 200 files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Scheduled meetings for Library Committee, organized materials and prepared rooms.
Consultant
Financial Services Commission
01.2010 - 02.2010
Established library collection for research needs of internal users.
Created an electronic catalogue of 150 library materials.
Developed library manual detailing collection development policy.
Education
LLB - Law
The University Of London
United Kingdom
05.2015
Master of Arts - Library And Information Studies
The University Of The West Indies
St. Andrew
11.2009
Bachelor of Arts - Media And Communications
The University Of The West Indies
St. Andrew
11.2004
Skills
Problem Solving
Legislative tracking techniques
Document control
Policy compliance
Records management
Reporting skills
Research
KPI tracking
Presentations and decks
Excel functions
Data cleaning
Certification
Analyze Data to Answer Questions - Coursera
Process Data from Dirty to Clean - Coursera
Initiating and Planning Projects - Coursera
Budgeting and Scheduling Projects - Coursera
ISO 9001:2015 Documentation Requirements & Process Mapping - Bureau of Standards Jamaica
Quality Apprenticeships - International Training Centre (ILO)
Developing Training to Meet the Needs of the Labour Market - SME Trade Academy
Risk Management for Climate Change - SME Trade Academy
Timeline
Programme Coordinator - GSS
HEART/NSTA Trust
01.2024 - Current
Administrative Officer
HEART/NSTA Trust
04.2021 - 12.2023
Librarian
Nunes, Scholefield, DeLeon & Co.
10.2011 - 03.2021
Consultant
Financial Services Commission
01.2010 - 02.2010
Librarian
Livingston Alexander And Levy
07.2009 - 10.2011
Analyze Data to Answer Questions - Coursera
Process Data from Dirty to Clean - Coursera
Initiating and Planning Projects - Coursera
Budgeting and Scheduling Projects - Coursera
ISO 9001:2015 Documentation Requirements & Process Mapping - Bureau of Standards Jamaica
Quality Apprenticeships - International Training Centre (ILO)
Developing Training to Meet the Needs of the Labour Market - SME Trade Academy
Risk Management for Climate Change - SME Trade Academy
LLB - Law
The University Of London
Master of Arts - Library And Information Studies
The University Of The West Indies
Bachelor of Arts - Media And Communications
The University Of The West Indies
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