Nigel Grant
Spanish Town
Summary
Housekeeping professional with over 4 years of experience in hospitality , specializing in maintaining high standards of cleanliness and efficiency. Demonstrated ability to enhance guest satisfaction and streamline processes, reducing time spent per room at Ocean Reef Resort. Equipped with strong technical skills and a knack for problem-solving, poised to contribute positively to a dynamic team.
Overview
11
11
years of professional experience
Work History
Housemen
Anderson ocean club
Myrtle Beach
05.2025 - Current
- Maintained cleanliness of public areas and guest facilities at beachside resort.
- Assisted housekeeping staff with linen distribution and inventory management.
- Collaborated with maintenance team to address urgent repairs and upkeep needs.
housekeeping
Ocean reef resort
03.2022 - 10.2023
- Maintained pristine guest rooms at Ocean Reef Resort
- Achieved superior guest satisfaction through diligent housekeeping
- Mastered application of cleaning tools and supplies
- Innovatively streamlined cleaning procedures
- Reduced room cleaning time, enhancing efficiency
- Ensured cleanliness and orderliness of hotel premises
- Assisted guests with luggage and room service requests
- Maintained high standards of customer service
- Resolved issues promptly and efficiently
- Contributed to a 20% increase in guest satisfaction ratings
Houseman
Hotel Four Seasons
01.2018 - 01.2022
Unarmed Security
King Alarm Security
01.2016 - 01.2017
- Maintained vigilant watch over premises for King Alarm Security
- Ensured safety of all personnel and property
- Responded swiftly to security breaches
- Collaborated with team for effective security coverage
- Achieved zero incidents during tenure
Gate Guard
Shalk Electronic Security Ltd
01.2015 - 01.2016
- Managed access control at Shalk Electronic Security Ltd from 2015 to 2016
- Ensured the safety of the premises
- Maintained strict vigilance and attention to detail
- Resolved potential security breaches innovatively
- Boosted overall security effectiveness by 20%
Education
High School -
Spanish Town High
Spanish Town, JamaicaPrimary School -
Duhaney Park Primary
JamaicaBasic School -
Bob Crescent Basic School
JamaicaSkills
- Basic Computer skills
- Time management
- Communication
- Technical expertise
- Problem Solving
- Critical Thinking
- Teamwork
- Attention to Detail
- Creativity
- Leadership
- Adaptability
- Hospitality Management
- Guest Satisfaction
- Cleaning Tools Mastery
- Cleaning Procedures
- Optimization
- Efficiency Improvement
- High Standards
- Maintenance
- Security Training
- Customer Service
- Multitasking
- Detail-oriented
- Organization
- Resourcefulness
Timeline
Housemen
Anderson ocean club
05.2025 - Current
housekeeping
Ocean reef resort
03.2022 - 10.2023
Houseman
Hotel Four Seasons
01.2018 - 01.2022
Unarmed Security
King Alarm Security
01.2016 - 01.2017
Gate Guard
Shalk Electronic Security Ltd
01.2015 - 01.2016
High School -
Spanish Town High
Primary School -
Duhaney Park Primary
Basic School -
Bob Crescent Basic School