Nicolette Sewell
Portmore,St. Catherine
Summary
Dedicated and enthusiastic professional offering several years of experience in administrative support, customer service and sales. Highly efficient and driven with strong time management and prioritization abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Real Estate Agent - (Part Time)
Keller Williams
03.2020 - Current
- Guide clients through the buying, leasing and selling process
- Market listings on various social platforms
- Conduct comprehensive market analysis to identify opportunities for clients.
- Obtain maximum sale prices with negotiation tactics.
- Prepared comparative market analysis
- Maintained current CRM database of prospective customers.
Real Estate Sales Administrator
Sagicor Property Services
10.2022 - 10.2023
- Generated invoices for commission and adhoc payments
- Co-ordinated weekly sales meeting to discuss targets, strategies and areas of improvement
- Provided administrative support to sales team
- Managed and updated website with property details
- Prepared monthly reports for earnings and property listings
- Maintained an efficient filing system for property documents
- Tracked projects for company owned properties/developments
- Laison with Attorneys regarding sales agreement and statuses
- Created promotional materials such as flyers, brochures, presentations for upcoming events and campaigns.
Pension Data Entry Associate
Sagicor Life Jamaica Ltd
08.2018 - 10.2022
- Calculated and prepared pension termination benefit
- Analyzed data records to provide detailed reports
- Calculated members' pension contribution based on salaries provided
- Verified data accuracy by consistently reconciling work with documentation.
- Uploaded contributions to pension administration system
Credit Officer
St. Catherine Co-Op Credit Union
12.2015 - 03.2017
- Promoted and company’s products/services
- Assist with delinquency monitoring and control
- Updated account information to maintain customer records
- Investigated and resolved customer inquiries and complaints
- Requested credit reports, reference checks and information needed to evaluate loan applicant.
- Identified and developed new business opportunities and sales leads.
Administrative Assistant
Ministry of Education
09.2010 - 06.2015
- Maintained an efficient administrative and filing system
- Assisted in the coordination of events and seminars
- Received, sorted and distribute incoming mails and packages
- Scheduled office meetings and client appointments
- Answered telephone, routing calls, delivering messages to staff
- Supported workflow of daily administrative tasks to achieve targets and deadlines.
- Processed vendor invoices, reconciled purchase orders and generate payments
Education
Bachelor of Science - Business Administration
University of The Caribbean
12-2024
High School Diploma -
Alpha Academy
Skills
- Time Management
- Customer Service
- Organizational
- Negotiation
- Communication
- Problem Solving
- Flexibility
- Reliability
Accomplishments
- Team Member of the Year 2020 - Employee Benefits Administration
Certification
- Real Estate Salesman License
- Customer Service Level 2
- Payroll Management
- Credit Risk Management
- Introduction to SCRUM
- Fraud Detection & Prevention
- Introduction to Data Analysis
References
References available upon request.
Timeline
Real Estate Sales Administrator
Sagicor Property Services
10.2022 - 10.2023
Real Estate Agent - (Part Time)
Keller Williams
03.2020 - Current
Pension Data Entry Associate
Sagicor Life Jamaica Ltd
08.2018 - 10.2022
Credit Officer
St. Catherine Co-Op Credit Union
12.2015 - 03.2017
Administrative Assistant
Ministry of Education
09.2010 - 06.2015
Bachelor of Science - Business Administration
University of The Caribbean
High School Diploma -
Alpha Academy
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