Nicole Sinciair-Laing
Summary
I am a dedicated and intelligent individual with the drive and tenacity to complete the tasks associated with this position.
Overview
18
18
years of professional experience
Work History
Merchandiser
World Brands Food Services Ltd.
Spanish Town
08.2008 - 12.2019
- Display, arrange, price and rotate products in store
- Make recommendations for promotional strategies using sales and pricing data
- Work and communicate with buyers, suppliers, stores, and distributors
Customer Service Representative
Jamaica Restaurants Ltd. (KFC)
Portmore
06.2005 - 11.2010
- Responding promptly to customer inquiries
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
Cashier
Super Plus Food Stores Ltd
Spanish Town
11.2001 - 08.2001
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
- Processing refunds and exchanges, resolving complaints
Office Manager
Now Insight Event Services
Kingston
- Supervising and monitoring the work of administrative staff
- Delegating tasks to junior employees
- Implementing and maintaining procedures/office administrative systems
Education
Solid Base School of Business -
Solid Base School of Business
Spanish Town07.2003
High School Diploma -
St. Andrew Technical High School
St. Andrew07.2000
Skills
- Problem Solving
- Customer Service
- Management Skills
- Communication
- Office Administration
Accomplishments
- Certificate in Events Planning
- Certificate in Merchandising
Timeline
Merchandiser
World Brands Food Services Ltd.
08.2008 - 12.2019
Customer Service Representative
Jamaica Restaurants Ltd. (KFC)
06.2005 - 11.2010
Cashier
Super Plus Food Stores Ltd
11.2001 - 08.2001
Office Manager
Now Insight Event Services
Solid Base School of Business -
Solid Base School of Business
High School Diploma -
St. Andrew Technical High School