Nicardo Pinnock
Kingston
Summary
Secure a job as a customer service representative, which will enable me to use my communication skills and interpersonal skills to serve customers. Good problem solver, able to multitask and consistently finishes projects before their deadlines.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Fiber Optic Technician Contractor
Essential Telecom
1 2019 - 1 2022
- Inspecting, testing, and repairing equipment used in telecommunications networks
- Installing new fiber optic networks and repairing existing ones as needed
- Installing and maintaining equipment used in telecommunications networks such as routers, switches, and repeaters
- Installing new infrastructure or upgrading existing infrastructure to accommodate technological advances in the telecommunications industry
- Installing cable television equipment such as amplifiers, filters, splitters, and converters, as well as performing signal strength tests to ensure quality reception
- Installing fiber optic equipment such as splicing machines, fiber optic test equipment, and fiber optic cable termination devices
- Determining the location of underground utilities such as gas, water, and electricity lines before beginning construction work
- Installing fiber optic cables in conduits or aerial locations such as on telephone poles or between buildings
- Performing troubleshooting on fiber optic networks to identify problems and provide solutions.
Hospital Medical Record Clerk
Kingston Public Hospital
01.2014 - 01.2017
- Distribute medical charts to the appropriate departments of the hospital
- Maintain accurate records by following hospital procedures
- Ensure patient charts, paperwork, and reports are completed in an accurate and timely manner
- Keep all medical records confidential and protected
- File all patients’ medical records and information
- Supply the nursing department with the appropriate documents and forms
- Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records.
Supervisor
Milestone Environmental Ltd.
01.2008 - 01.2013
- Making sure employees that report to you meet performance expectations
- Giving instructions or orders to subordinate employees
- Ensuring that the work environment is safe, secure and healthy
- Meeting deadlines
- Approving work hours
- Ensure great customer service at all levels
- Creating Employee rosters.
Banquet Attendant
Mona Visitor Lodge
01.2005 - 01.2007
- Direct guests to necessary services and features and lead guests on tours of the location
- Assist with event preparation, set up and closing, including setting up and packing away tables, table cloths and place settings
- Support other staff to ensure guest satisfaction
- Adhere to safety and quality regulations
- Assist with the complete setup and breakdown of the banquet area
- Maintain composure in a fast-paced environment.
Clerk
Burger King
01.2005 - 01.2005
- Prepare food following specifications during or before unit operations
- Measure all food items and portion them accurately
- Adhere to all quality standards, portion sizes, policies and procedures, and department rules
- Ensure all foods are properly prepared in a timely manner and to specifications
- Apply kitchen equipment such as knives, whips, slicers, pots, warmers, ovens, pans, grills, and steamers in preparing food items
- Ensure proper storage of food by maintaining the right temperatures
- Keep all menu items fresh and ensure they retain original quality
- Package all products following the right specifications.
Education
Fiber Optic Level One Certification -
Vector Technology Institution
08.2022 - 05.2022
Caribbean Secondary Education Certification (CSEC) - undefined
School of Excellence
09.2021 - 05.2022
High School leaving Certification - undefined
Mona High School
09.1998 - 05.2003
Skills
Excellent communication skills
Leadership skills
Self-Control
Time Management
Interpersonal skill
Introspective
Websites
Timeline
Fiber Optic Level One Certification -
Vector Technology Institution
08.2022 - 05.2022
Caribbean Secondary Education Certification (CSEC) - undefined
School of Excellence
09.2021 - 05.2022
Hospital Medical Record Clerk
Kingston Public Hospital
01.2014 - 01.2017
Supervisor
Milestone Environmental Ltd.
01.2008 - 01.2013
Banquet Attendant
Mona Visitor Lodge
01.2005 - 01.2007
Clerk
Burger King
01.2005 - 01.2005
High School leaving Certification - undefined
Mona High School
09.1998 - 05.2003
Fiber Optic Technician Contractor
Essential Telecom
1 2019 - 1 2022
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