Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
Work History
Institution Manager
HEART NSTA Trust-Southwest TVET Institute, Newport
09.2020 - Current
Monitor and evaluate performance of direct reports, prepare appraisals, and recommend training and other developmental opportunities where necessary
Coordinate the preparation and management of the institution’s budget ensuring alignment with organizational objectives
Oversee and ensure the adherence of a preventative maintenance programme for the institution’s buildings, equipment, appliances, and furnishings
Establish and maintain network of industry associations, stakeholders and other relevant persons and groups to encourage partnerships and information sharing to enhance the operations of the Centre.
Provide leadership and guidance to staff through effective planning, delegation, communication, training, mentoring, and coaching.
Head of Section (Training)
HEART NSTA Trust-Southwest TVET Institute
02.2017 - 08.2020
Coordinated training activities in the Institution to create an efficient and effective delivery system
Implemented and monitored quality assurance systems to ensure that the Accredited Training Organizations (ATOs) status was achieved and maintained.
Conducted andragogical supervision, reviews progress reports and recommends/initiates corrective action
Participated in the procurement and disbursement of training materials, the utilization of equipment and facilities, ensuring prudent management and cost effectiveness
Supervised learner welfare and developmental programmes/ activities
Conducted instructional sessions as time tabled using established curriculum and relevant/appropriate teaching methodology/strategies to enhance the learning process
Assistant to the Vice President of Technology
Northern Caribbean University
05.2013 - 10.2017
Conducted research, organize meetings and manage the administrative functions of the offices for the Vice President, the Director and the Legal Officer
Supported the compliance of the University’s Distance Education activities with applicable University policies and local, international requirements.
Acted as liaison and contact point for students, faculty and staff involved in distance education activities
ELearning Coordinator-Distance Education
Northern Caribbean University
10.2015 - 02.2017
Organized and scheduled online classes for students and faculty
Organized training sessions for faculty and staff engaged in the distance learning process
Conducted research on latest trends in education and technology
Managed the service delivery process of the department
Supported the compliance of the University’s Distance Education activities with related policies and local and international best practices
Coordinated and conducted course reviews for hybrid/online courses
Supervised the department in the absence of the Director and Assistant Director
Personal Banking Officer
Bank Of Nova Scotia Jamaica Limited
01.2010 - 05.2013
Provided financial remediation, restructuring & general planning for clients
Implemented marketing strategies to solicited clients for loans and deposit solutions
Initiated, developed & managed banking client relationships
Personal Banking Assistant
Bank Of Nova Scotia Jamaica Limited
02.2007 - 12.2009
Created new financial solutions/accounts for clients
Conducted account inquiries, verifications and reporting
Provided administrative support for Personal Banking Officers
Assisted clients with setting up alternative banking channels/solutions
Contract Staff
Bank Of Nova Scotia Jamaica Limited
10.2005 - 02.2007
Provided administrative support to the Personal Banking Officers
Provided financial collection and risk management support
Prepared new loan portfolios and paid out loan package for daily review
Conducted cash and non-cash transactions for clients
Balanced cash journal on a daily basis
Education
Change Management Certification
PROSCI
03.2022
Certificate of Achievement - Fixed Asset Management
Fitz Ritson & Associates
2021
Master of Science - Instructional Design & Technology
University of The West Indies Open Campus
11.2020
Certificate of Achievement - Psychology of Work & Motivation
Mona School of Business & Management
2020
Leadership Training For Managers
Dale Carnegie
2019
Supervisory Management
Vocational Training Development Institute (VTDI)
2017
Professional Certificate - Project Management
Northern Caribbean University
2015
Bachelor of Science - Management Studies
University of The West Indies Open Campus
07.2013
Diploma in Secondary Teacher Education (Honours) - Business & Computer Studies
Bethlehem Moravian College
06.2005
Skills
Training and Development
Employee Coaching and Mentoring
Fiscal Management
Performance Management
Project Management
Relationship Building
Timeline
Institution Manager
HEART NSTA Trust-Southwest TVET Institute, Newport
09.2020 - Current
Head of Section (Training)
HEART NSTA Trust-Southwest TVET Institute
02.2017 - 08.2020
ELearning Coordinator-Distance Education
Northern Caribbean University
10.2015 - 02.2017
Assistant to the Vice President of Technology
Northern Caribbean University
05.2013 - 10.2017
Personal Banking Officer
Bank Of Nova Scotia Jamaica Limited
01.2010 - 05.2013
Personal Banking Assistant
Bank Of Nova Scotia Jamaica Limited
02.2007 - 12.2009
Contract Staff
Bank Of Nova Scotia Jamaica Limited
10.2005 - 02.2007
Change Management Certification
PROSCI
Certificate of Achievement - Fixed Asset Management
Fitz Ritson & Associates
Master of Science - Instructional Design & Technology
University of The West Indies Open Campus
Certificate of Achievement - Psychology of Work & Motivation
Mona School of Business & Management
Leadership Training For Managers
Dale Carnegie
Supervisory Management
Vocational Training Development Institute (VTDI)
Professional Certificate - Project Management
Northern Caribbean University
Bachelor of Science - Management Studies
University of The West Indies Open Campus
Diploma in Secondary Teacher Education (Honours) - Business & Computer Studies
Bethlehem Moravian College
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