Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Quote
Timeline
SeniorSoftwareEngineer

Neil Harrison

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

26
26
years of professional experience

Work History

Neil Harrison
  • May Pen, Jamaica Phone: 1-876-332-4911
  • Email: nidh31@yahoo.com

Assistant Manager, •Staffing

OLS Gas Distribution Falmouth, Distributors of Liquefied Petroleum Gas, LPG
06.2011 - 01.2020
  • Accounting
  • Responsible for payroll, inventories, purchasing and receiving of all LPG products
  • Ensured prompt and courteous service delivery to customers.

Senior Incentive Groups Sales Manager

Amstar Destination Management Company
Montego Bay
03.2010 - 03.2011
  • Established Meeting Incentives Convention & Events (MICE) Department in Jamaica, with further responsibility for Planning, Contracting & Execution of all group events
  • Responsible for scheduling over 45 Hospitality Supplier (Hotels & Excursions) Site Inspections
  • Provided personalized VIP Gate meet, greet and departure airport services to more than 20 VIP Corporate group leaders or meeting planners from the U.S.A., Canada and the U.K
  • Generated revenues (contracts) of more than US $1.5M through planning and execution of events.

Duty Manager

Beaches Boscobel Resort and Golf Club
Boscobel
05.2007 - 11.2008
  • Managed a staff of over 400 providing training, coaching and counseling as needed
  • Managed Guest Service operations with special focus on the Front Desk/Concierge, Housekeeping, Restaurants and Engineering departments
  • Assisted Director of Guest Services in enhancing positive guest relations
  • Received, logged and resolved guests' comments/complaints
  • Advised Executive Managers of actions taken through daily reporting.

Assistant General Manager

Accor North America – Red Roof Inn
Tampa
06.2006 - 12.2006
  • Directed the Hotel's Operations
  • Responsible for quality inspections of rooms and all service areas, provided training/coaching as needed
  • Accountable for daily banking, payroll, and inventory functions to include purchasing, receiving of supplies
  • Prepared Corporate and District reports as well as the Annual Budget.

Assistant General Manager

Baymont Inns & Suites
Columbus
10.2003 - 06.2004
  • Managed Front Office, Housekeeping and Landscaping Operations
  • Responsible for guest complaint resolution
  • Accountable for banking, payroll, and inventory functions to include purchasing, receiving of supplies
  • Increased the hotel's quality assurance rating from 86% to 98%
  • Through creating an environment of success, boosting employees' morale resulting in improved standards and service delivery through impromptu lunches or potlucks
  • Reduced housekeeping payroll
  • Assisted in laundry areas,
  • Room preparations - (after hours cleaning, reflecting in RevPAR and Occupancy,)
  • Conducted frequent inspections minimizing re-cleaning of rooms,
  • Provided training and coaching as needed
  • Organized Corporate and District reports as well as the Annual Budget.

General Manager

Old Harbour Bay Baking Company Ltd
St. Catherine
01.1994 - 07.2000
  • Managed a staff of 20 employees,
  • Accountable for banking, payroll, and inventory functions to include purchasing, receiving of supplies
  • Supervised marketing and public relations blitzes that increased sales by JA $1 million (18%).

Education

Master of Sciences - Hospitality and Tourism Management

Florida International University, Chaplin School of Hospitality & Tourism Management

Bachelor of Science Degree - Travel & Tourism Management

University of West Indies School of Continuing Studies

Certificate in Public Relations - undefined

Certificate in Marketing Management - undefined

University of Technology

Certificate in Catering Management - undefined

Skills

  • Team Management
  • Customer Service
  • Time Management
  • ADDITIONAL INFORMATION
  • Software Skills-
  • Microsoft Office, Visual One PMS System, Fidelio PMS System, Ramesys PMS System Micros Point of Sale

Affiliations

Assistant Inventory Manager South Beach Wine and Food Festival 2002 - 2006 FIU Chaplin School of Hospitality & Tourism Management; Student Council Representative, 2003 to 2004 Treasurer – Travel & Tourism Club, 2003 – 2004

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr

Timeline

Assistant Manager, •Staffing

OLS Gas Distribution Falmouth, Distributors of Liquefied Petroleum Gas, LPG
06.2011 - 01.2020

Senior Incentive Groups Sales Manager

Amstar Destination Management Company
03.2010 - 03.2011

Duty Manager

Beaches Boscobel Resort and Golf Club
05.2007 - 11.2008

Assistant General Manager

Accor North America – Red Roof Inn
06.2006 - 12.2006

Assistant General Manager

Baymont Inns & Suites
10.2003 - 06.2004

General Manager

Old Harbour Bay Baking Company Ltd
01.1994 - 07.2000

Neil Harrison

Master of Sciences - Hospitality and Tourism Management

Florida International University, Chaplin School of Hospitality & Tourism Management

Bachelor of Science Degree - Travel & Tourism Management

University of West Indies School of Continuing Studies

Certificate in Public Relations - undefined

Certificate in Marketing Management - undefined

University of Technology

Certificate in Catering Management - undefined

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