Summary
Overview
Work History
Education
Skills
Timeline
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Anthonique Richards

Kingston

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Head Cashier/ Inventory Clerk

Mardon Hardware & Supplies Ltd
11.2024 - Current
  • Implemented inventory management practices to optimize stock levels and reduce discrepancies.
  • Monitored daily financial transactions, ensuring adherence to cash control measures.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Performed cash, card, and check transactions to complete customer purchases.

Server

Blue Patio
09.2022 - 11.2024
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Maintained knowledge of menu items, specials, and promotions to enhance guest experience.
  • Assisted in training new servers on restaurant protocols and customer engagement techniques.
  • Served food and beverages promptly with focused attention to customer needs.

Billing/ Technical/ Sales Associate

Sutherland Global Services
09.2021 - 09.2022
  • Reduced customer complaints by consistently providing accurate and easy-to-understand invoices, maintaining clear communication throughout the billing process.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Certificate - Aviation

Aeronautical School of The West Indies
Kingston, Jamaica
08-2024

Asc in Paralegal Studies - Pre-Law

University of The Commonwealth Caribbean
07-2022

High School Diploma - Caribbean Secondary Examination Council

St. Mary High
St. Mary
07-2020

Skills

  • Customer service
  • Cash handling
  • Adaptability and dependability
  • Time management
  • Inventory management
  • Multi-tasking skill
  • Safe food handling

Timeline

Head Cashier/ Inventory Clerk

Mardon Hardware & Supplies Ltd
11.2024 - Current

Server

Blue Patio
09.2022 - 11.2024

Billing/ Technical/ Sales Associate

Sutherland Global Services
09.2021 - 09.2022

Certificate - Aviation

Aeronautical School of The West Indies

Asc in Paralegal Studies - Pre-Law

University of The Commonwealth Caribbean

High School Diploma - Caribbean Secondary Examination Council

St. Mary High

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Anthonique Richards