Natoya Cook
Port Antonio,04
Summary
Resourceful security professional with extensive experience in surveillance monitoring and emergency response. Known for strong conflict resolution and multitasking abilities, ensuring a safe environment while providing excellent customer service.
Overview
7
7
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
Security officer
Allied security services
Kingston
06.2025 - Current
- Monitored security systems and surveillance feeds to identify potential threats.
- Executed emergency response protocols during security incidents to ensure safety.
- Conducted thorough inspections of security equipment for optimal functionality.
- Implemented access control measures to safeguard restricted areas from unauthorized personnel.
- Provide guests with information.
- Patrol premises at regular intervals.
- Log all vehicles coming on property.
- Assist with parking when necessary.
- Log all vehicles entering the premises.
Security Guard
Quest security services
Kingston
12.2019 - 03.2025
- Monitored surveillance systems to detect suspicious activities and ensured prompt response.
- Executed access control measures to restrict entry to authorized personnel only.
- Collaborated with law enforcement to report incidents and ensure public safety.
- Log all vehicles entering premises.
- Log all vessels docking on location.
- Patrol premises regularly to ensure that no unauthorized persons enters location and that there are perimeter breaches.
- Vet all persons entering property.
Security Guard
K&A Security Services
Port Antonio
03.2019 - 10.2019
- Responded promptly to alarms, emergencies, and disturbances to minimize risk.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Reported incidents and irregularities to management for further investigation.
- Search all workers entering and leaving premises.
- Provide Bank escort.
- Monitoring all cash drops.
- Ensure that workers are courteous to customers at all times.
Education
Happy Grove High
Portland Skills
- Surveillance monitoring
- Emergency response
- Access control
- Incident reporting
- Customer service
- Conflict resolution
- Multi-tasking
Certification
Security Training Certificate
References
References available upon request.
Timeline
Security officer
Allied security services
06.2025 - Current
Security Guard
Quest security services
12.2019 - 03.2025
Security Guard
K&A Security Services
03.2019 - 10.2019
Happy Grove High