NATASHA EVANS
Lot 100 Bell-air Runaway Bay P.O
Summary
Delivering high standards of cleanliness, organization, and customer service in both housekeeping/ Cuatodial and food & beverage environments, with a focus on efficiency, hygiene compliance, and enhancing the overall guest experience.
Overview
17
17
years of professional experience
Work History
Royalton white Sands and Blue Waters Resorts
01.2018 - Current
- Greet guests warmly and escort them to their tables.
- Present menus and explain daily specials or promotions.
- Take accurate food and beverage orders.
- Serve food and drinks promptly and courteously.
Jewel Runaway Bay Beach & Golf Resorts
01.2016 - 01.2018
- Take accurate food and beverage orders.
- Serve food and drinks promptly and courteously.
- Ensure guests' needs are met throughout their dining experience.
- Clear and reset tables between service.
Breezes Rio Bueno Resorts and Spa
01.2012 - 01.2015
- Ensure guests' needs are met throughout their dining experience.
- Clear and reset tables between service.
- Handle guest complaints or concerns professionally.
- Process payments and issue receipts.
Housekeeping/Custodial Worker
BEACHES OCHO RIOS
01.2008 - 01.2012
- Completes assigned rooms and duties in an efficient and fast-paced manner.
- Notifies supervisors of discrepancies such as vacant rooms.
- Performs specified extensive cleaning( general cleaning) in assigned rooms.
- Receive work assignment from the dispatcher.
- Checks cart for the correct supplies.
- Reports any discrepancies in room status to floor supervisor.
- Turn in lost and found item following the standard procedure.
- Completes special daily work assignment.
Education
Divine Nursing and Vocational Training. College
Brown's Town Community College
Runaway Bay HEART Hotel and Training Institute
Skills
- Excellent customer service skills
- Good communication and interpersonal abilities
- Attention to detail
- Ability to multitask in a fast-paced environment
- Strong teamwork and collaboration skills
- Basic math skills for handling bills and payments
- Time management and organizational skills
- Problem-solving abilities and a calm attitude under pressure
- Good memory for orders and menu details
- Knowledge of food safety and hygiene standards
- Flexibility to work varied shifts, including weekends and holidays
- Positive, friendly, and professional demeanor
References
Available upon request
Timeline
Royalton white Sands and Blue Waters Resorts
01.2018 - Current
Jewel Runaway Bay Beach & Golf Resorts
01.2016 - 01.2018
Breezes Rio Bueno Resorts and Spa
01.2012 - 01.2015
Housekeeping/Custodial Worker
BEACHES OCHO RIOS
01.2008 - 01.2012
Divine Nursing and Vocational Training. College
Brown's Town Community College
Runaway Bay HEART Hotel and Training Institute