Natalie L Cole
Spanish Town, Catherine
Summary
Customer Service specialist with over three years experience ,strong communication interpersonal skills and leadership skills,problem-solving
team player and computer literate
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Administrative Assistant
Blockco Limited
01.2022 - 05.2023
- Responsible for all office operations, including the preparation and approval of invoices.
- Tracked inventory levels of products sold by the company and ordered supplies when necessary.
- Created and maintained an organized filing system for sales documents.
- Provided support to the Sales team by responding to customer inquiries quickly and accurately.
Sales Representative
Reds Dedicated Trucking Co. Limited
02.2020 - 12.2021
- Promote, sell secure orders from existing and prospective customer
- Keep sales book updated
- Maintain customer record using automated system
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
Administrative Assistant Receptionist
Jamaica Red Cross
09.2014 - 08.2018
- Provide receptionist services, answering switchboard ,screening and forwarding incoming calls
- Managing and distributing information within the office
- Sending and receiving correspondence
- Maintains supplies inventory by checking stock to determine inventory level; verifying receipts of supplies
- Plan and schedule plan meeting such as board meeting and lunch on
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Education
Innswood High School
07-2010
Spanish Town High School
07-2008
Skills
- Customer Service
- Invoice Processing
- Inventory Management
- Clerical Support
- Administrative Support
- Microsoft Office
Certification
Caribbean Examination Council General Proficiency Grades Physical Education1 Home Management2 Food and Nutrition 2 English Language 2 Social Studies 3 Integrated Science 3 Secondary School Certificate Social Studies 4 English Language 3 Science 3, CERTIFICATE: Business Administration level 1& 2 (Heart Trust NTA) Microsoft Digital Literacy Certification Course
References
Available upon request
Timeline
Sales Administrative Assistant
Blockco Limited
01.2022 - 05.2023
Sales Representative
Reds Dedicated Trucking Co. Limited
02.2020 - 12.2021
Administrative Assistant Receptionist
Jamaica Red Cross
09.2014 - 08.2018
Innswood High School
Spanish Town High School
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