Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nana-yaa Ackon

Kingston,

Summary

Demonstrates exceptional analytical, problem-solving, and communication skills, committed to company growth and continuous learning, delivering exceptional results in fast-paced, deadline-driven environments.

Overview

4
4
years of professional experience

Work History

Purchasing Officer

National Supply
04.2024 - Current
  • Sourced and bought materials, goods, and services on behalf of the employer to be resold or used in daily operations.
  • Negotiated prices, payment terms, and delivery schedules to ensure cost-effective procurement while maintaining quality
  • Monitored stock levels, forecasting needs, and working to ensure there is no excess or shortage of materials.

Housekeeper

Hilton Hotel
05.2023 - 09.2023
  • Prepared and inspected guest rooms to the highest standards, ensuring a comfortable and enjoyable experience for each guest.
  • Thoroughly cleaned and sanitized all assigned rooms, maintaining the highest level of cleanliness and hygiene.
  • Managed efficient turnover of rooms, meeting tight schedules while maintaining quality.
  • Assisted in restocking and replenishing room amenities, ensuring guests' convenience and satisfaction.

Housekeeper

Holiday Inn Hotel
05.2023 - 09.2023
  • Collaborated with housekeeping team to promptly address guests' requests and special instructions.
  • Swept, mopped, and vacuumed floors to ensure a neat and safe environment for guests in public areas
  • Cleaned an average of 15 rooms per shift
  • Inspected rooms based on hotel standards.

Airbnb Customer Representative

Sutherland Global
11.2021 - 05.2022
  • Provided top-notch customer service by promptly answering phone calls and addressing a diverse range of customer inquiries and concerns.
  • Demonstrated strong problem-solving skills, effectively resolving issues and ensuring customer satisfaction.
  • Utilized in-depth knowledge of Airbnb's services and policies to provide accurate and helpful information to callers.

Education

High School Diploma -

Herbert Morrison Technical High School
Montego Bay, Jamaica

Skills

  • Team Player
  • Time Management
  • Able to use own initiative
  • Detail Oriented
  • Multitasking
  • Room inspections
  • Bed Making Techniques
  • Surface disinfection tools
  • Deep Cleaning Techniques

Languages

English
Advanced (C1)

Timeline

Purchasing Officer

National Supply
04.2024 - Current

Housekeeper

Hilton Hotel
05.2023 - 09.2023

Housekeeper

Holiday Inn Hotel
05.2023 - 09.2023

Airbnb Customer Representative

Sutherland Global
11.2021 - 05.2022

High School Diploma -

Herbert Morrison Technical High School

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Nana-yaa Ackon