To give my full service and cooperation into your organization in order for its goals to be achieved while personally improving myself and fulfilling my ambitions.
Overview
8
8
years of professional experience
Work History
Receptionist/Front Desk Clerk
Riu Club Negril
01.2022 - 01.2024
Organize arrivals and carry out manual and online check-ins
Handle the checking out of guests
Assign and deliver keys and package information
Process complaint claims for guests, both technical and other incidences
Telephone operator duties, taking calls and making follow up calls to guests
Cashier duties, collecting and processing payments and exchanging currencies
Coordinating with other departments to ensure guests needs are met
Waitress
Riu Club Negril
01.2018 - 03.2020
Greet and escort customers to their tables
Set tables, polish silverware and glassware
Serve drinks and meals
Clear tables once the guests have finished meals
Housekeeper
Sandy Haven Resort
01.2017 - 11.2017
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Disinfected and mopped bathrooms to keep rooms sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens, sweeping floors, making beds, and restocking bathroom items.
Disposed of trash and recyclables each day to avoid waste buildup.
High School Work experience chef training
Azul Beach Resort
01.2016 - 12.2016
Prepare Ingredients to use in cooking (chopping and peeling vegetables)
Keep a sanitized and orderly environment in the kitchen
Ensure all food items are stored properly
Cook food in various utensils or grillers
Ensure great presentation by dressing dishes before they are served
Education
High School - Secondary Examination Certificate (CXC) – passes in (9) units including Spanish and Office Administration
Little London High
06.2016
Primary - undefined
Little London Primary
06.2011
Skills
Works well under pressure
Multitasking skills
Works well in a team
Well spoken
Computer literate with knowledge of Microsoft and most other office softwares
Specialattributes
Dependability Skills
Writing Skills
Client focused Skills
People management Skills
Customer Service
Multitasking Skills
Softwareapplication
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Cocurricularactivitiesandawards
Most outstanding overall Food and Beverage (Award)
Most outstanding performance in English (Award)
Outstanding performance in Social Studies (Certificate)
Most outstanding overall performance in Home and Family Management (Award)
Westmoreland 4H drink making and meal prep competition (Medals and Certificates)
Westmoreland school Debating competition (Certificate)
Specialinterestsandhobbies
Surfing the Net
Learning
Reading
Traveling
References
Mr. Ian Myles, Councillor, Little London Area, 876-331-5455
Mr. Dwight Lawrencager, Front Desk, Riu Negril, 876-863-5332
Officesheld
Class monitor
Prefect
Head Girl
Timeline
Receptionist/Front Desk Clerk
Riu Club Negril
01.2022 - 01.2024
Waitress
Riu Club Negril
01.2018 - 03.2020
Housekeeper
Sandy Haven Resort
01.2017 - 11.2017
High School Work experience chef training
Azul Beach Resort
01.2016 - 12.2016
Primary - undefined
Little London Primary
High School - Secondary Examination Certificate (CXC) – passes in (9) units including Spanish and Office Administration