Driven Reservation Agent with a proven track record at Itel, enhancing bookings through expert management of reservation calls and in-depth knowledge of resort offerings. Excelled in delivering top-tier customer service and resolving issues, showcasing strong interpersonal skills and effective communication. Proficient in call control and telephone reservations, achieving significant customer satisfaction. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.