Summary
Work History
Education
Skills
Timeline
Generic

Jowayne Bryan

Yallahs

Summary

Driven Reservation Agent with a proven track record at Itel, enhancing bookings through expert management of reservation calls and in-depth knowledge of resort offerings. Excelled in delivering top-tier customer service and resolving issues, showcasing strong interpersonal skills and effective communication. Proficient in call control and telephone reservations, achieving significant customer satisfaction. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Reservation Agent

Itel
07.2024 - 10.2024
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
  • Provided customers with information about availability and pricing.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Resolved various issues and discrepancies for customers.

Education

No Degree - N/A

Yallahs High School
St.Thomas
07.2014

Skills

  • Record preparation
  • Call Control
  • Telephone reservations
  • Issue Resolution
  • Reservation Confirmation
  • Effective Communication
  • Interpersonal Skills

Timeline

Reservation Agent

Itel
07.2024 - 10.2024

No Degree - N/A

Yallahs High School
Jowayne Bryan