Monique Richards
Bellevue Housing Scheme
Summary
Diligent and detail-oriented housekeeper with 2+ years of experience in maintaining cleanliness and order. Proven expertise in executing cleaning tasks with efficiency and precision. Committed to creating a hygienic and welcoming environment for guests. Thorough attention to cleanliness and organization.
Overview
7
7
years of professional experience
Work History
Independent Travel Agent
Inteletravel
07.2021 - Current
- Researched cruises, airfare options and siteseeing options to best meet client expectations.
- Conducted thorough research on destinations and accommodations to provide accurate information to travelers.
- Developed tailored plans catering to niche markets such as adventure travel or luxury vacations which ultimately led to an expanded client base.
- Established fruitful partnerships with airlines, hotels, tour operators which resulted in better offers for our customers.
Housekeeping Room Attendant
Grand Palladium Resort
02.2018 - 12.2020
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Jamaica Travel Specialist Certificate -
09.2021
Certificate in Weddings & Honeymoons -
09.2021
One Love Rewards Program -
09.2021
Certificate - Housekeeping
Institute of Workforce Education & Development
Kingston Jamaica 07.2019
Certificate in Computer and Customer Service -
A1 Institute
04.2016
Jamaica High School Diploma Arts -
Titchfield High School
11.2005
Skills
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Attention to detail
- Flexible and open to change
- Multitasking Abilities
Timeline
Independent Travel Agent
Inteletravel
07.2021 - Current
Housekeeping Room Attendant
Grand Palladium Resort
02.2018 - 12.2020
Jamaica Travel Specialist Certificate -
Certificate in Weddings & Honeymoons -
One Love Rewards Program -
Certificate - Housekeeping
Institute of Workforce Education & Development
Certificate in Computer and Customer Service -
A1 Institute
Jamaica High School Diploma Arts -
Titchfield High School
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