Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Qualifications
Timeline
Generic

Monique Prittannia Webley

Kingston

Summary

Committed and dedicated professional with a strong work ethic, aiming to enhance the reputation and standing of your organization in challenging economic times. Passionate about contributing to the success and growth of the company through hard work and dedication. Eager to leverage skills and experience to make a meaningful impact and drive results for the enterprise.

Overview

5
5
years of professional experience

Work History

Customer Service Agent

Ibex Jamaica Limited
01.2019 - 01.2020
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Delivered prompt service to prioritize customer needs.
  • Managed high levels of call flow and responded to technical support needs.

Loans Officer

CaribCash Jamaica Limited
01.2017 - 01.2019
  • Answered questions about store policies and addressed customer concerns.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Collaborated with other departments to promptly process loan applications.

Receptionist

The Limbers and Bards
01.2015 - 01.2017
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

High School -

Kingston Technical
01.2012

Primary School - undefined

Alpha
01.2007

Basic - undefined

Elleston Road
01.2003

Skills

  • Time management
  • Efficient
  • Building rapport
  • Strong work ethic
  • Fast learner
  • Phone etiquette
  • Customer service
  • Adaptability and flexibility

Hobbies and Interests

Reading, Socializing and Singing

Qualifications

2007-2012 - Kingston Technical High School-Leaving Certificate

Timeline

Customer Service Agent

Ibex Jamaica Limited
01.2019 - 01.2020

Loans Officer

CaribCash Jamaica Limited
01.2017 - 01.2019

Receptionist

The Limbers and Bards
01.2015 - 01.2017

Primary School - undefined

Alpha

Basic - undefined

Elleston Road

High School -

Kingston Technical

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Monique Prittannia Webley