Monique Francis
Linstead, St.Catherine,Linstead, St.Catherine
Summary
Proactive professional possessing excellent work ethic and exceptional time management skills, who wishes to obtain a position in your flourishing and dynamic organization. I endeavor to apply my skills meaningfully, not only to my general progress but also to the organization’s efficiency and profitability. I am dedicated to maintaining safe working procedures and good environmental practices.
Overview
2
2
years of professional experience
Work History
Lifeguard
Continental Pools
Massachussets
05.2021 - 09.2022
- 6 months
- Duties, Ensuring the safety of each swimmer in and around the pool
- Checking/Making sure that chemicals are at the proper level
- Enforcing the rules of the pool
- Administer first aid in the case of injury
- Making sure the pool and deck area is always clean
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Overnight Stock Associate
Walmart
Southern Artery
06.2022 - 09.2022
- Unloaded arriving product stock and moved to store display areas.
- Used pallet jacks to unload and organize merchandise from store floors.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Hostess
Duffy’s Tavern and Grill
Old Orchard Beach
05.2019 - 09.2019
- Greeting and seating customers
- Handle phone calls and customer queries about the restaurant and menu
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Records Officer
Registrar
Spanish Town
- Unpacking and packing of records
- Followed confidentially regulations to maintain privacy.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Maintained accuracy, completeness and security for birth records.
Education
BSC. - Logistics and Supply Chain Management
Caribbean Maritime University
Palisadoes Park, Kingston11.2022
High School Diploma -
Dinthill Technical High School
Linstead, St.Catherine06.2018
Skills
- Writing Skills - Utilized as effectively as possible when needed
- Communicating & Motivating – used daily in my environment and used on the individuals around me
- Adaptability – able to adjust to changes or environment easily
- Proficient in Microsoft Word, Excel, and PowerPoint
- Records Handling
- Word Processing Software
- Critical Thinking
- Paperwork and Documentation
- Information Sourcing and Sorting
- Typing and Word Processing
- Customer Care
- Reading Comprehension
References
Available Upon Request
Timeline
Overnight Stock Associate
Walmart
06.2022 - 09.2022
Lifeguard
Continental Pools
05.2021 - 09.2022
Hostess
Duffy’s Tavern and Grill
05.2019 - 09.2019
Records Officer
Registrar
BSC. - Logistics and Supply Chain Management
Caribbean Maritime University
High School Diploma -
Dinthill Technical High School
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