Moesha Latoya Platt
Logans Avenue Christiana Manchester,12
Summary
To obtain employment in an environment that is conducive to utilizing the desired skills, capabilities and abilities possessed to their fullest potential while helping the business or organization to thrive exponentially.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Classroom Teacher
Dioceses of Catholic Schools
09.2021 - 08.2023
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
- Established and enforced rules of behavior to drive social development and maintain positive interactions.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Planned lessons, activities and trips to cover all required course material.
- Administered quizzes and tests to assess student understanding of material.
- Documented attendance, assignments, grades and participation for over 20 students.
Teacher's Assistant
Alphansus Davis High
09.2019 - 01.2020
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Fostered student curiosity and interest through creative hands-on activities.
- Graded assignments and reported individual progress to teacher
- Supported student learning objectives through personalized and small group assistance
Customer Service Associate
Sara Haag
01.2019 - 10.2019
- Helped large volume of customers (approximately 30) every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services
- Solved problems with products and services by providing customers with technical support
Lifeguard
Schlitterbahn Water Park and Resort
05.2018 - 09.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Monitored safety of guests in and around swimming pool
- Attentively monitored swimmers to identify distress
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Provided friendly customer service to guests and addressed concerns
Sales Clerk
Bashco Trading Co Ltd
06.2017 - 09.2017
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Assisted over 30 customers daily with buying experience to increase customer satisfaction ratings 4%
Education
Diploma -
Spalding High School
Spalding, Clarendon 07.2016
Bachelors of Education And Liberal Studies - Primary Education
Knox Community College
Spalding Clarendon11.2021
Sacred Heart Academy And Preparatory School
Christiana Manchester.07.2011
Skills
- SPECIAL SKILLS:
- Proficiency in using Microsoft programs including word, excel and access Art and Craft designs
- Verbal Communication
- Spanish Speaking
- Customer Service
- Lesson Planning
- Grading procedures
- Test administration
- Classroom management
- Standardized Testing
- Differentiated instruction
Accomplishments
- Treasurer, Alphansus Davis High Art and Spanish club (2014)
- President, Alphansus Davis High School Art Club (2015)
- Treasurer, Knox Community College Math club (Jan
- 2018- present)
- Deputy Head Girl and member of Spalding High School leadership body (Oct
- 2011- June 2016)
- Member, Alphansus School's Kiwanis and debate Club (2014- 2015).
Certification
Spalding Primary School (2015) Alphansus Davis High School (Dece.2015- April 2016)
Additional Information
REFEREES
Taviene Peart - (876) 569-3541
Domique Williams- ( 876) 335-338
Pastor Oshane Sinclair - ( 876) 393-7400
Timeline
Classroom Teacher
Dioceses of Catholic Schools
09.2021 - 08.2023
Teacher's Assistant
Alphansus Davis High
09.2019 - 01.2020
Customer Service Associate
Sara Haag
01.2019 - 10.2019
Lifeguard
Schlitterbahn Water Park and Resort
05.2018 - 09.2018
Sales Clerk
Bashco Trading Co Ltd
06.2017 - 09.2017
Diploma -
Spalding High School
Bachelors of Education And Liberal Studies - Primary Education
Knox Community College
Sacred Heart Academy And Preparatory School
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