CHRISTENA J. ALLWOOD
Kingston,Jamaica
Summary
Administrative Professional with a strong track record in office coordination, executive support, and records management. Proficient in managing projects, preparing detailed reports, and ensuring confidentiality in correspondence. Skilled in maintaining filing systems and facilitating meetings and travel arrangements for executives. Acknowledged for professionalism and independent work in dynamic settings.
Overview
8
8
years of professional experience
Work History
Sales Intern (Events & Admin Support)
Sandals Dunns River
06.2025 - 08.2025
- Coordinated event documentation and purchase orders, ensuring accuracy and timeliness.
- Managed guest data and purchase requests via SharePoint, ensuring smooth execution of events.
- Supported senior staff with correspondence and scheduling to improve departmental efficiency.
Administrative Officer
Sons Lawncare LLC
01.2025 - 05.2025
- Coordinated billing, payroll, and contract documentation, ensuring accuracy and compliance.
- Managed correspondence with lawyers, insurance brokers, and banking operators to streamline workflows.
- Improved customer service by resolving contract-related issues promptly and maintaining client satisfaction.
- Maintained records and supported executive decision-making through accurate reporting.
Customer Service Representative
US Medical Department – Andrews Memorial Hospital
12.2023 - 12.2024
- Processed and maintained confidential client data using the eMedical system, successfully onboarding over 5,000 clients.
- Handled inquiries and report generation efficiently, improving turnaround times and client satisfaction.
- Supported executives by preparing documentation and maintaining effective filing systems.
Receptionist / Administrative Support
Auto Assessors
02.2022 - 09.2022
- Managed front desk operations, correspondence, and appointment scheduling.
- Prepared and maintained reports to support executive decision-making.
- Ensured efficient document filing, storage, and retrieval systems.
Intern – Administrative Support (HR & Operations)
Betting, Gaming & Lotteries Commission
01.2018 - 01.2021
- Assisted with records management, employee training, and asset reconciliation.
- Organized and generated official documents, supporting compliance and operational integrity.
- Gained experience in orientation, office support, and customer service functions.
Education
Bachelor of Science (Hons) - Tourism Management & Management Studies
The University of The West Indies
Mona Campus01.2023
Associate Degree - Tourism
The Queen’s Schools
KingstonSkills
- Office and records management
- Executive support
- Calendar and travel coordination
- Report writing
- Process optimization
- Budgeting and resource allocation
- Customer relations
- Training support
- Confidentiality and ethics
- Written and verbal communication
- Microsoft Office Suite
- SharePoint expertise
- CRM proficiency
- Infor Event Scheduler knowledge
- EMedical experience
- Epic Assessors familiarity
- POS system management
Core Skills Competencies
- Office & Records Management
- Executive & Administrative Support
- Calendar & Travel Coordination
- Report Writing & Documentation
- Process Optimization & Workflow Efficiency
- Budgeting & Resource Allocation Support
- Customer Relations & Front Desk Operations
- Training & Orientation Support
- Confidentiality & Professional Ethics
- Strong Written & Verbal Communication
References
References available upon request.
Timeline
Sales Intern (Events & Admin Support)
Sandals Dunns River
06.2025 - 08.2025
Administrative Officer
Sons Lawncare LLC
01.2025 - 05.2025
Customer Service Representative
US Medical Department – Andrews Memorial Hospital
12.2023 - 12.2024
Receptionist / Administrative Support
Auto Assessors
02.2022 - 09.2022
Intern – Administrative Support (HR & Operations)
Betting, Gaming & Lotteries Commission
01.2018 - 01.2021
Bachelor of Science (Hons) - Tourism Management & Management Studies
The University of The West Indies
Associate Degree - Tourism
The Queen’s Schools
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