Summary
Overview
Work History
Education
Skills
Websites
References
Certification
Work Availability
Interests
Software
Quote
Timeline
SalesManager
Millicent Pryce (Out Of Country)

Millicent Pryce (Out Of Country)

May Pen

Summary

Detail-oriented professional with strong communication and customer service skills. Passionate about empowering others and contributing to collaborative environments. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

11
11
years of professional experience
1
1
Language

Work History

Head Waiter/Supervisor - Catering

Heather's Catering
07.2022 - Current
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Supervised junior staff and simultaneously served personal section of tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Assist with the planning and organization of events with consideration of party sizes as well as the selection of menu.


Guidance Counsellor

Denbigh High School
01.2013 - Current
  • Plan & Implement career and other developmental programs for students, parents and all members of staff
  • Coordinate student involvement in Clubs & Societies
  • Plan and Deliver Personal Development/Psychosocial Sessions
  • Provide group/individual counselling sessions
  • Prepare referrals for students who need additional psychological support
  • Provide parent consultation sessions
  • Collaborate with members of the business community to obtain sponsorship and support for students
  • Plan and Coordinate Staff Development Sessions
  • Conduct home visits
  • Assist students in their course and subject selection process
  • Maintain student records and protect their confidentiality.

Palace Amusement Cinema (Carib 5)
  • Serve refreshments to patrons
  • Cashiering.

Education

Supervisory Management -

The University of the West Indies (Open Campus)

Business Administration (Secretarial Skills) Level 2 -

HEART NSTA Trust

Bachelor of Science Degree (Upper Second Class Honors) - Guidance and Counselling, Music (Vocal Ensemble)

Mico University College

Skills

  • Excellent Communication, Organizational, and Presentation Skills
  • Motivated, Quick Decision-taking and critical thinking Skills
  • Team Player, good at working with others, demonstrating empathy and active listening
  • Possess Sales Ability and Systematic Handling of Customer Service
  • Active Listening and Empathy
  • Customer Service
  • Conflict Resolution
  • Effective Oral and written communication
  • Strong organization skills
  • Human Resources Training

References

  • Janice Julal (Mrs.), Principal (Past), (876) 450 – 2602) (Whatsapp), janicejulal@yahoo.com
  • Heather Grant (Mrs.), (Entrepreneur/Chef), (876) 902 - 4221/ 876 858 - 6777

Certification

Bachelor or Science Degree

Guidance & Counselling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Planning developmental/empowerment programs

Delivering Motivational speeches

Software

Word processing : Skills in creating and formatting documents (eg, Microsoft Word)

Presentation tools: Ability to create and deliver effective presentations (eg, Microsoft PowerPoint, Google Slides)

Graphic design: Basic design skills for creating visual content

Quote

Service to others is the rent you pay for your room here on earth.
Muhammad Ali

Timeline

Head Waiter/Supervisor - Catering

Heather's Catering
07.2022 - Current

Guidance Counsellor

Denbigh High School
01.2013 - Current

Palace Amusement Cinema (Carib 5)

Supervisory Management -

The University of the West Indies (Open Campus)

Business Administration (Secretarial Skills) Level 2 -

HEART NSTA Trust

Bachelor of Science Degree (Upper Second Class Honors) - Guidance and Counselling, Music (Vocal Ensemble)

Mico University College

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Millicent Pryce (Out Of Country)