Summary
Work History
Education
Skills
Accomplishments
Additional Information
References
Languages
Affiliations
References
Timeline
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Mickayla Sinclair

Spanish Town,St. Catherine

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Work History

Customer Service Representative

Ibex Global
Kingston, Jamaica
01.2024 - 02.2024

Accounts Associate

VXI
Kingston, Jamaica

Customer Service Representative

ITEL CX
Kingston, Jamaica

Education

Secondary Level -

Oberlin High School

Primary level -

Grateful Hill Primary School

Grateful Hill Basic School -

Skills

  • Computer knowledge
  • Excel
  • Access
  • Microsoft Word
  • Good Listener
  • Follows instruction well
  • Fast Learner
  • Team oriented
  • Multitasking
  • Patience
  • Positive attitude
  • Microsoft Outlook
  • Microsoft Excel
  • Payment Processing
  • Go the extra mile
  • Inbound and Outbound Calling
  • Scheduling
  • Product Knowledge
  • Call Management
  • Shipping and receiving understanding

Accomplishments

  • Winner of the Glengoffe Police Youth Club’s Spelling Bee Competition 2012
  • High Achiever at the Oberlin High (5 consecutive years)

Additional Information

Volunteer at the Glengoffe Police Station, Salesperson at Carmen’s Couture, Ibex Global (on-going)

References

  • CEO Soulful Herbs and Spices 18764406846
  • Sgt Dane Campbell 18762054782

Languages

English
First Language

Affiliations

  • content creating
  • acting
  • singing

References

References available upon request.

Timeline

Customer Service Representative

Ibex Global
01.2024 - 02.2024

Accounts Associate

VXI

Customer Service Representative

ITEL CX

Secondary Level -

Oberlin High School

Primary level -

Grateful Hill Primary School

Grateful Hill Basic School -

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Mickayla Sinclair