MELROSE WILSON-BYFIELD
Montgomery,Alabama
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Courier Clerk
JTA-Co-operative Credit Union Ltd
Kingston, Kingston
09.2022 - 12.2023
- Efficiently managed the dispatching of various documents, packages, and supplies to ensure prompt delivery by maintaining correct recipient details.
- Ensured proper labeling and sealing of all packages.
- Maintained detailed records of recipients' information and delivery instructions.
- Implemented effective planning techniques to optimize delivery routes for documents, packages, and materials.
- Provided essential administrative and front desk assistance.
- Consistently monitored and enforced compliance with established health and safety policies to ensure a safe work environment.
Office Attendant
JTA Co-operative Credit Union Limited
Kingston, Kingston
01.2012 - 10.2022
- Maintained a secure and efficient system for handling and delivering items and documents
- Maintained a comprehensive record of collected and dispensed items.
- Provided exceptional customer service by handling complaints effectively
- Supported in the coordination of document and item collection and dispatch
- Created and distributed informative employee training memo.
Registry Clerk (Contract)
JTA Co-operative Credit Union Limited
Kingston, Kingston
01.2009 - 01.2012
- Retrieved member information using SMARTCUT
- Managed and maintained client records
- Handled any additional tasks that came up.
Office Clerk (Contract)
JTA Co-operative Credit Union Limited
Kingston, Kingston
01.1997 - 01.2009
- Fulfilled document duplication and transmission needs promptly.
- Assisted in preparing meals for meetings.
- Provided coverage for telephone operation and reception duties when needed.
- Provided temporary coverage as Tara Desk Clerk
- Handled additional responsibilities as they arose.
Education
Certificate - Telephone Techniques & Workplace Etiqutte
Jamaica Employees Federation
Kingston, Jamaica02-2014
Certificate - Business and Administration
HEART Trust NTA
Kingston, Jamaica10-2013
CXC - Business, Information Technolgy, Social Studies
St. Andrew Technical Evening School
Kingston, Jamaica07-2013
High School Diploma -
Kemps Hill High School
Clarendon, Jamaica06-1985
Skills
- Customer-Centric
- Detail Oriented
- Planning and Coordinating
- Attention to Detail
Accomplishments
- JTA-Co-operative Credit Union Ltd.
"Employee Of The Year"
HRD and Administration Dept. 2019
- JTA-Co-operative Credit Union Ltd.
"Employee Of The Year"
HRD and Administration Dept. 2017
- JTA-Co-operative Credit Union Ltd.
"Employee Of The Year"
HRD and Administration Dept.
2013
References
- Available upon request.
Timeline
Courier Clerk
JTA-Co-operative Credit Union Ltd
09.2022 - 12.2023
Office Attendant
JTA Co-operative Credit Union Limited
01.2012 - 10.2022
Registry Clerk (Contract)
JTA Co-operative Credit Union Limited
01.2009 - 01.2012
Office Clerk (Contract)
JTA Co-operative Credit Union Limited
01.1997 - 01.2009
Certificate - Telephone Techniques & Workplace Etiqutte
Jamaica Employees Federation
Certificate - Business and Administration
HEART Trust NTA
CXC - Business, Information Technolgy, Social Studies
St. Andrew Technical Evening School
High School Diploma -
Kemps Hill High School
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