Melecia S. Wright
3 Darlene Way Glendale Kingston,Jamaica
Summary
Dynamic Pharmacy Technician with a proven track record at Windward Road Health Center Pharmacy, excelling in medication dispensing and customer service. Recognized for enhancing patient experiences through effective communication and problem-solving skills. Committed to maintaining high standards in pharmacy operations while fostering team collaboration and adaptability in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Pharmacy Technician
Windward Road Health Center Pharmacy
18 Paradise Street , Kingston
04.2025 - Current
- Organized work areas so that everything was easily accessible when needed.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Cleaned and maintained equipment or work areas according to prescribed methods.
Shakes2Go Nutrition
Kingston, Jamaica
06.2016 - 08.2024
- Developed and implemented a new sales strategy that resulted in a 50% increase in sales.
- Lead and motivate the team to achieve sales goals.
- Establish and maintain relationships with key customers.
- Inventory Management, Bookkeeping and Accounting.
Cashier
Cyberbox Lan Center
Springs Plaza , Jamaica
09.2014 - 12.2015
- Cashier
- Inventory Management
- Data Entry
Pharmacy Technician
APEX PHARMACY
Kingston, Jamaica
02.2014 - 04.2014
- Adhered to company policy regarding good faith dispensing during prescription dispensing activities.
- Helped the pharmacy department with inventory processes to provide smooth customer experiences.
- Filled prescriptions by retrieving, counting and dispensing pharmaceuticals.
- Resolved customer issues and answered questions to deliver positive customer experience.
DATA ENTRY CLERK / INVENTORY MANAGEMENT
EVERYDAY NECESSITIES
Portmore, Jamaica
01.2010 - 06.2011
- Transferred data from hard copy to computer files and database systems.
- Created comprehensive Excel spreadsheets to organize large datasets.
- Entered data by inputting alphabetic and numeric information using established procedures.
- Transferred data from hard copy formats into computer files and database systems.
Secretary
KEN CLARKE TRADING
Kingston, Jamaica
09.2007 - 03.2008
- Composed and proofread correspondence, reports and confidential documents.
- Maintained office records detailing budget information, employee time cards and purchase orders.
- Received and screened telephone calls, visitors and incoming correspondence.
- Checked for misfiled charts and refiled according to the filing system.
TAX CLERK( Summer Programme )
KINGSTON AND ST ANDREW CORPORATION
Kingston, Jamaica
07.2007 - 08.2007
- Sort and organize property tax letters for distribution.
CASHIER AND STORE CLERK
NEWDALE PHARMACY
Kingston, Jamaica
08.2006 - 04.2007
- Maintained high customer satisfaction levels by going the extra mile to personalize service.
- Accepted checks, debit and credit cards, and gift certificates in line with company policy.
- Processed cash register transactions on POS and provided correct change.
- Adhered to cash handling policies and procedures.
CASHIER
MANOR PARK PHARMACY
Kingston, Jamaica
08.2005 - 08.2006
- Accepted checks, debit and credit cards, and gift certificates in line with company policy.
- Processed cash register transactions on POS and provided correct change.
- Maintained high customer satisfaction levels by going the extra mile to personalize service.
- Received feedback and complaints while demonstrating exceptional customer service.
Education
Diploma - Pharmacy Technician
Distinction College
26 Hagley Park Road Kingston, 1005-2025
CXC - Mathematics, Chemistry, Biology
Linton's Academy
Kingston06.2013
CXC - Principles Of Accounts, Principles Of Business, English Language
Wilmot's Academy
Kingston06.2007
Nvq-J Level 1 - General Accounting And Peachtree Accounting
Stony Hill Heart Academy
Stony Hill, St Andrew06.2005
High School Diploma - Cxc: English Literature, Office Procedure
Merl Grove High School
Kingston06.2004
Skills
- Customer service
- Time management
- Medication dispensing
- Effective communication
- Problem solving
- Adaptability and flexibility
- Computer literacy
- Pharmacy operations
- Team collaboration
Volunteer Experience
- PTA President at the St Mary's Basic School
- Community Fit Club Member
Hobbies and Interests
- Exercising
- Teaching Healthy Lifestyle
- Reading
- Event Planning and Organizing
References
Reference will be sent upon request.
Timeline
Pharmacy Technician
Windward Road Health Center Pharmacy
04.2025 - Current
Shakes2Go Nutrition
06.2016 - 08.2024
Cashier
Cyberbox Lan Center
09.2014 - 12.2015
Pharmacy Technician
APEX PHARMACY
02.2014 - 04.2014
DATA ENTRY CLERK / INVENTORY MANAGEMENT
EVERYDAY NECESSITIES
01.2010 - 06.2011
Secretary
KEN CLARKE TRADING
09.2007 - 03.2008
TAX CLERK( Summer Programme )
KINGSTON AND ST ANDREW CORPORATION
07.2007 - 08.2007
CASHIER AND STORE CLERK
NEWDALE PHARMACY
08.2006 - 04.2007
CASHIER
MANOR PARK PHARMACY
08.2005 - 08.2006
Diploma - Pharmacy Technician
Distinction College
CXC - Mathematics, Chemistry, Biology
Linton's Academy
CXC - Principles Of Accounts, Principles Of Business, English Language
Wilmot's Academy
Nvq-J Level 1 - General Accounting And Peachtree Accounting
Stony Hill Heart Academy
High School Diploma - Cxc: English Literature, Office Procedure
Merl Grove High School
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