Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Mcleish-James

St James,08

Summary

I am dedicated to delivering excellence by setting ambitious goals, finding innovative solutions, and maintaining a keen attention to detail. My proactive approach allows me to anticipate challenges and address them efficiently. ensuring smooth workflows and successful outcomes. Collaboration is a key part of my process, as I believe that working with diverse perspectives leads to better results. Whether working independently or with a team. I strive to exceed expectations by continuously improving and pushing the boundaries of what's possible. Compassionate caregiver with hands-on experience in attending to patient needs in residential and hospital settings. Skilled in administering medication, managing schedules, and maintaining clean living environments for patients. Demonstrated ability to establish meaningful relationships with patients, ensuring comfort and enhancing quality of life. Previous work resulted in significant improvements in patient well-being and satisfaction.

Overview

9
9
years of professional experience

Work History

Enforcement Officer

National Solid Waste Management Authority
07.2024 - Current
  • Conducted investigations to gather evidence and resolve incidents.
  • Patrolled major hot spots to deter criminal activity and ensure safety.
  • Provided customer service to address inquiries and resolve issues promptly.
  • Executed report writing to document findings and maintain accurate records.
  • Issued tickets for violations to enforce compliance with regulations.

Relief Practical Nurse - Part-Time

Ms Darna-lee Mckenzie
MONTEGO BAY, Saint James
03.2024 - Current
  • Delivered direct patient care and assisted with daily living activities to enhance patient comfort and quality of life.
  • Administered comfort measures including bathing, grooming, feeding, and ambulation assistance for patients.
  • Fostered emotional well-being of patients through compassionate communication, promoting a supportive care environment.
  • Educated patients and families on health management and wellness practices to empower informed health decisions.
  • Implemented infection control protocols to promote a safe environment.
  • Maintained accurate patient records and documentation in compliance with regulations.

Loss Prevention Agent

Ocean Coral Spring
07.2022 - 01.2024
  • Monitored CCTV footage
  • Conducted regular patrols to deter theft and ensure safety within the premises
  • Drafted detailed reports to document incidents and support loss prevention strategies
  • Conduct investigations
  • Delivered exceptional customer service to enhance customer experience and maintain store reputation
  • Performed basic maintenance tasks

Security Officer

Port security corps
12.2018 - 06.2022
  • Screening of People, Vehicles and their Luggage
  • Monitored facility entrances to prevent unauthorized access
  • Use metal detector and x-ray machines to scan person and their Luggage
  • Compiled detailed reports to document security incidents and improve response strategies
  • Provided support to resolve customer inquiries and enhance satisfaction

Practical Nurse

Amy Muschette Home For The Aged
06.2017 - 12.2018
  • Documented patient medications and vital signs in medical records to ensure accurate care.
  • Assisted patients with feeding and bathing to promote comfort and hygiene.
  • Managed incoming calls and communicated with family members and visitors to provide updates and support.
  • Provided direct patient care in daily living activities at a senior care facility.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Educated patients and families on health management and wellness practices.
  • Assisted residents with medication management and adherence to prescribed treatments.
  • Provided comfort measures such as bathing, grooming, feeding, ambulation assistance, positioning, turning, repositioning patients in bed and chair, wheelchair, and changing linens; also emptied drainage bags.

Education

Allied Health Geriatric Care Level 3 -

Beechamville Vocational Training Center
01-2018

English A CXC 2 -

William Knibb Memorial High School
01-2016

Human and Social Biology CXC 2 -

Marcus Garvey Technical High School
01-2009

Business Administration Level 5 - NCTVET

Gomex Institute of Technology
Kingston

Skills

  • Incident investigation
  • Surveillance monitoring
  • Customer relationship management
  • Time Management
  • Problem solving
  • Critical thinking
  • Leadership
  • Training
  • Mentoring
  • Team collaboration
  • Interpersonal skills
  • Communication
  • Patience and persistence
  • Physical fitness

Timeline

Enforcement Officer

National Solid Waste Management Authority
07.2024 - Current

Relief Practical Nurse - Part-Time

Ms Darna-lee Mckenzie
03.2024 - Current

Loss Prevention Agent

Ocean Coral Spring
07.2022 - 01.2024

Security Officer

Port security corps
12.2018 - 06.2022

Practical Nurse

Amy Muschette Home For The Aged
06.2017 - 12.2018

Allied Health Geriatric Care Level 3 -

Beechamville Vocational Training Center

English A CXC 2 -

William Knibb Memorial High School

Human and Social Biology CXC 2 -

Marcus Garvey Technical High School

Business Administration Level 5 - NCTVET

Gomex Institute of Technology
Melanie Mcleish-James