Mavrick Wynter
Montego Bay,Jamaica
Summary
Experienced Manager specializing in Quality, Health, Safety, Sustainability, and Security. Proven expertise in risk assessment, incident response, regulatory compliance, and team leadership. Recognized for hands-on risk mitigation and safety promotion, enhancing organizational resilience and minimizing threats through strategic collaborations.
Overview
15
15
years of professional experience
Work History
Environmental & Sustainability (Health & Safety) Coordinator
Royalton
06.2024
- To regulate the activities of the Quality Department in terms of compliance with ESG programs, and report the results of applicable regulations
- Provide improvements to ensure compliance with national, international certifications, and government guidelines, essential to maintain the operation of the hotel
- Implement activities required to comply with internal and external environmental policies and applicable certifications, such as awareness campaigns, beach clean-ups, wildlife management of the region
- Plan and execute monthly program of internal sustainability audits according to departmental targets
- Verify and validate that the products and services purchased for the operation of the hotel comply with environmental regulations to ensure compliance with applicable standards and established internal procedures
- Verify the handling and storage of chemical products comply with environmental regulations to ensure compliance with applicable standards and established internal procedures
- Verify the handling of waste generated by hosts complies with the applicable standards and established internal procedures
- Ensure that all legal information and documentation necessary to obtain environmental certifications, audits, and license are in order and available for review
- Participate in the reception of government agencies carrying out environmental tours and audits
- Prepare monthly sustainability reports and communicate to hotel’s corporate team
- Prepare additional reports and communications according to the needs of the operation, General Management, and Corporate team
- Implementing and promoting outreach programs and activities involving hosts as possible
- Contribute to the process of Action Plans derived from non-compliance with sustainability standards.
Health and Safety Executive (Security)
Jewel Grande
02.2023 - 12.2023
- Ensuring the hotel is compliant with all international and local regulatory bodies necessary for its operations
- Managing internal and contracted security contingent to ensure guest and staff operate within a consistently safe and secure environment
- Follow property specific procedures for handling emergency situation
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment
- Identify and correct unsafe work procedures or conditions
- Conduct training on the procedures for handling and disposing of chemicals, blood borne pathogens, etc
- Including using Material Safety Data Sheets (MSDS)
- Assist in the development and implementation of emergency procedures
- Identify and make recommendations for minimizing physical hazards and unsafe work practices
- Implement action plans to monitor and control risks
- Provide personal assistance, medical attention, emotional support, or other personal care to others such as coworkers or guests
- Identify the educational needs of other, develop formal educational or training programs and deliver required training
- Monitor Occupational Safety in accordance with OSHA Regulations
- Ensure all necessary manuals (hurricane, emergency, fire, HACCP) are kept updated and current
- Monitor foodborne illness related cases and provide report and mitigation as necessary
- Contribute to safeguarding the physical integrity of employees and property, complying with health and safety regulations and standards
- Act as point of contact for emergencies and incidents
- Coordinate with relevant departments and authorities in case of emergencies
- Provide training and guidance for all new shift employees
- Crisis Management: Overseeing crisis management plans.
Fire Prevention Officer
Jamaica Fire Brigade
01.2012 - 02.2023
- Sensitizing citizens in the ways of preventing harmful fires, and methods of extinguishing to mitigate losses
- Inspect specified buildings to ensure public safety in regards to fire & life safety regulations
- Sensitization and training on fires, fire safety chemistry, mitigation, defenses, extinguishing and building escapes
- Building inspections to ensure minimum standards are met
- Review of building plans to align with international and local codes
- Consistent research on fire and life safety codes and developments
- Development and maintenance of organizational filing system for better sectionalization and consistent fire & life safety recommendations.
Journalist
Western Publishers Limited
09.2010 - 11.2011
- Authored exciting, captivating and authentic pieces to engage audience members
- Cover any major event within the parishes of St
- James, St
- Elizabeth, and Trelawny to create riveting, news worthy reports for the weekly paper
- Generated original story ideas and directed development
- Produced citizen features to highlight achievements and difficulties
- Covered newsworthy sporting events in Cornwall.
Asst. Manager of Customer Service
Professional Axxess
03.2009 - 12.2009
- Managed daily operations and assisting in challenge resolution to reduce potential downtime
- Assisted Manager with monitoring of customer service queue and completely fulfilling manager's role in their absence.
Quality Manager
- Ensuring food safety policies and Conducting routine audits
- Performs internal quality audits based on the manual, which are previously scheduled and coordinates (Service, processes, areas, internal and external client, sustainability, Health and Safety)
- Delivers audit reports and findings to the Management and the Director of Brands and Quality Control
- Follows up through audits on corrective and preemptive actions that have been detected
- Executes external and internal audits (TTOO, Government offices, health and safety, providers, suppliers etc.), performing advance inspections, requesting documents and maintaining communications with the departments involved
- Coordinates the teaching of standards courses and/or operational internships with thee Training Manager and areas Manager
- Coordinates the external and internal programs for food hygiene (Cristal) established by the company
- Performs audits to ensure that areas and personnel in all involved areas comply with the Cristal program hygiene standards
- Coordinates the teaching of external courses (Health and Safety, pools, chemicals, pests, etc.) with the Training Manager
- Schedules and performs lab samples taking from foods, hands, surfaces, ice, recreational and drinking water
- Participates in inspections visits from tour operators and government entities related to security and food hygiene
- Creates and guides sustainability activities (Green Team) to reach the objectives
- Advises, supports and trains the hotel's department on the implementation of sustainable practices in their daily activity
- Audits the implementation of plans for corrective actions for compliance with the sustainability criteria established in Karisma Hotels and Resorts' sustainability manual for all areas and hotel personnel
- Supervises compliance with the certification and/or hotel security guidelines
- Performs audits of the facilities (physicals check list) to ensure compliance with the standards
- Know and apply the Blue Diamond Resorts Quality Management system to contribute to the achievement of objectives of key performance indicators, audits, certifications and other processes of the corporate sustainability program
- Propose and execute training to employees in guidelines of Blue Diamond Resorts ESG program
- Address customer or client inquiries and concerns
- Meet quality standards and customer expectations on a daily basis
- Maintain first aid and CPR certifications required for loss prevention officers
- Handles guest problems and complaints.
Environmental & Sustainability Manager
- Create and implement environmental policies, procedures and practices
- Devise strategies to meet environmental targets and to encourage best practice across property
- Develop best practices and systems to monitor compliance with environmental regulations and practices
- Assessing, analyzing and collating environmental performance data and distributing information to stake holders and regulatory bodies, including ECristal, Ministry of Health, NEPA, TPDCo, Jet, EFJ, and Green Globe
- Comply with and manage environmental strategy budget
- Carry out assessments to identify and reduce environmental risks and financial costs
- Resolve queries regarding environmental practices
- Coordinate public hearings and competitions to get staff involved in environmental practices
- Provide environmental, health, and safety training at all levels
- Document and write plans/reports for environmental initiatives
- Ensure the continuous leaning and knowledge acquisition regarding changes in environmental legislations to include international standards
- Lead environmental focused corporate social responsibility projects to build environmental awareness
- Maintaining 80% certification
- Handling waste according to sustainability and the three R’s.
Night Duty Manager
- Identifies the developmental needs of others and coaching, mentoring, otherwise helping others to improve their knowledge and skills
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance
- Solicits associate feedback, utilizes and “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns
- Utilize interpersonal and communication skills to lead, influence and encourage others, advocates sound financial/business decision making
- Complete disciplinary procedures and documentation according to standard and local standard operating procedures
- Identifies the educational needs of others, developing formal educational or training programs or classes and teaching or instructing others
- Manages and oversee all aspects of the night shift operations
- Ensure that all team members are aware of their duties and responsibilities
- Supervise and support night shift staff including assigning tasks and providing guidance
- Complete necessary paperwork, reports and documentation during the night shift
- Update logs and records related to operations and incidents
- Address and resolve issues that may arise during the night shift promptly and effectively
- Make decisions in the absence of higher management, consulting with them as needed
- Ensure that staff is familiar with and adhere to company policies and procedures.
Security (Loss Prevention) Manager
- Maintain awareness of undesirable persons on premises
- Protect the privacy and security of guests and coworkers
- Maintain confidentiality of proprietary materials and information
- Protect company assets in accordance with company policies and procedures
- Conduct investigations of all losses of property assets and guest related incidents
- Deploy security staff to effectively monitor and protect property and assets
- Handle complaints, disputes, and resolving grievance conflicts, or otherwise negotiating with others
- Maintain required reports and documentation regarding patrols of property and public areas
- Incorporate guest safety and satisfaction with a focus on continuous improvement
- Assist managers in minimizing costs of accident claims through aggressive claims management
- Conduct investigation and reports of all associates accident and general liability incidents reported
- Conduct hourly associate performance appraisals according to Standard Operating Procedures and respond to security incidents appropriately
- Escort any unwelcomed individual from property without interrupting the orderly flow of operation
- Manage and lead Security team in all responsibilities relating to the Security Operations of the Resort
- Risk Assessment & Planning: Identifying security vulnerabilities and developing comprehensive plans
- Security Protocols Implementation: Enforcing security protocols and procedures utilizing Security Technology Management, Compliance, and Contractor Management
- Staff Training: Training hotel staff on security procedures and safety awareness
- Assessing and updating security strategies
- Guest & Employee Safety: Providing security and assistance to guests.
Education
Associate Degree - Business Administration Management
DBHSE
12.2022
Diploma - Commercial Driving
Caribbean Marine Training Institution
12.2022
Diploma - Trainer
Heart College of Innovation and Technology
11.2022
Diploma - Safety Supervisor
Northwest Tvet Workforce
10.2022
Data Entry Processing -
Heart College of Innovation & Technology
05.2022
Advanced Diploma in Business Studies -
Colbourne College
11.2009
DBHSE -
OTHM Level 7
Diploma - Supervisory Management
OTHM Level 6
Associate of Science - Business Management
University of the People
Bachelor’s Degree - Business Management
HEART Workforce – Hanover
Bachelor’s Degree - Human Resources Management
Garmex - Kingston
Associates Degree - Training and Assessment
Heart College of Innovation & Tech.
Associates Degree - Training & Development
College of Hospitality
Skills
- Professional Competence
- Research
- Data Processing and Analysis
- Public Speaking/Presentation
- Quality Management
- Fire & Life Safety Equipment Management
- Security Management
- Risk Analysis
- Crisis Management
- Emergency Response Planning
- Organizational Regulatory Compliance
- Chemical Safety & Management
- Food Safety Inspection & HACCP Training
- Public Education
- Writing
- Touch Typing
- Sustainability Management
- First Responder
- Event Safety Monitoring & Management
Communityserviceextracurricularactivities
- Executive Member Community Development Committee
- Playing Football, Chess, Volleyball
- Tutoring Children 11-17 years (PEP & CXC)
Advancedtrainingscertifications
- Certified Hospitality Manager (American Hotel & Lodging Educational Institute)
- PSRA Director Certified
- Food Safety Manager (National Registry for Food Safety Professionals)
- Jamaica Fire Brigade (Fire Prevention Inspector)
- IOSH Managing Safely
- USAID (International Wild-land Fire Management)
- Alison.com (Diploma in Hospitality Management, Principles of Occupational Health and Safety Management Systems - ISO 45001:2018)
- FEMA (Health & Safety Program Manager, Introduction to Fire Investigation, Incident Safety Officer)
- Typsy (Hospitality Courses) - over 300 Hours of Management Courses
- CFI Trainer.Net (Fire Investigation for the Officer, Introduction to Fire Investigation)
- Venza Peak
- First Aid & Responder Certified (Emergency First Response Corp.)
- Environmental Safety
- Accident Investigation
- Principles of Risk Assessment
- Manual Handling Safety
- Risk Assessment and Job Safety
- Hot Work Safety
- Hazard and Operability Analysis
- Emergency Response and Rescue Training
- UWI Open Campus (Industrial Relations)
- Control of Substances Hazardous to Health
Professionalcompetence
- Research
- Data Processing and Analysis
- Public Speaking/Presentation
- Quality Management
- Fire & Life Safety Equipment Management
- Security Management
- Risk Analysis
- Crisis Management
- Emergency Response Planning
- Organizational Regulatory Compliance
- Chemical Safety & Management
- Food Safety Inspection & Haccp Training
- Public Education
- Writing
- Touch Typing
- Sustainability Management
- First Responder
- Event Safety Monitoring & Management
References
- Mrs. Mitzie Smart, Instructor/ Training Manager, Grand Palladium Resort & Spa, 876-373-5095
- Mrs. Petrona Johnson-Mullings, Regional Quality Manager, Playa Hotels & Resort, 876-452-3459/876-550-8283
- Mr. Derval McKenzie, District Officer, JFB, Trelawny Division, 876-873-0476
Timeline
Environmental & Sustainability (Health & Safety) Coordinator
Royalton
06.2024
Health and Safety Executive (Security)
Jewel Grande
02.2023 - 12.2023
Fire Prevention Officer
Jamaica Fire Brigade
01.2012 - 02.2023
Journalist
Western Publishers Limited
09.2010 - 11.2011
Asst. Manager of Customer Service
Professional Axxess
03.2009 - 12.2009
Quality Manager
Environmental & Sustainability Manager
Night Duty Manager
Security (Loss Prevention) Manager
Associate Degree - Business Administration Management
DBHSE
Diploma - Commercial Driving
Caribbean Marine Training Institution
Diploma - Trainer
Heart College of Innovation and Technology
Diploma - Safety Supervisor
Northwest Tvet Workforce
Data Entry Processing -
Heart College of Innovation & Technology
Advanced Diploma in Business Studies -
Colbourne College
DBHSE -
OTHM Level 7
Diploma - Supervisory Management
OTHM Level 6
Associate of Science - Business Management
University of the People
Bachelor’s Degree - Business Management
HEART Workforce – Hanover
Bachelor’s Degree - Human Resources Management
Garmex - Kingston
Associates Degree - Training and Assessment
Heart College of Innovation & Tech.
Associates Degree - Training & Development
College of Hospitality
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