Skilled administrative team member with understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in administrative operations, customer service and inner-office operations.
Hi, I’m
Marsha Richards
St. Ann,Jamaica
Summary
Overview
11
years of professional experience
Work History
St. Ann’s Bay HOSPITAL
Pathology Secretary
08.2020 - 06.2022
Job overview
- My responsibilities included transcribing the dictation of a pathologist and ensuring the accuracy and completeness of the medical terminology in the reports
- Duties also involve administrative tasks such as answering phone calls, emails, data entry, and preparing documents
ADMINISTRATIVE ASSISTANT
02.2020 - 08.2020
Job overview
- This role included administrative tasks such as answering phone calls, preparing documents, Writing and distributing emails, correspondence memos, letters, and forms, assisting in the preparation of regularly scheduled reports, and maintaining a filing system.
CMK BAKERY
Customer Service Rep
11.2016 - 09.2019
Job overview
- My role was to give quality service to customers, keep the work area clean, and performing the duties of a cashier.
DIPLOMA, s, Shaw ACADEMY
07.2017 - 08.2017
Job overview
- Personal Beauty
- Photoshop
- Smartphone Photography
- Photography
- Mobile App Development,
- Music Theory
- Certificate | 07/05/2017 | Service quality Institute
- Quality Customer Care
Banyan VenturesOcho Rios, St. Ann, Jamaica
Sales Representative
02.2015 - 01.2016
Job overview
- At this job, my role was to make sales and do inventory.
- Developed key customer relationships to increase sales.
High School Work
Office clerk | electoral office of jamaica
11.2011 - 01.2012
Job overview
- My responsibilities included front desk service, data entry, and form filling.
Education
Heart NSTA Trust St. Ann, Jamaica
Diploma from Administrative Assistance
04.2022
University Overview
Austin Peay State University
Leadership and Management Module 1
02.2022
University Overview
Santa Clara University
Quick Start Entrepreneurship
Business from Business
02.2022
University Overview
Expansion Starting a Business
Heart NSTA Trust
Certificate of Complation from Business Administration Secretarial Skills
01.2021
University Overview
Ocho Rios High School
06.2012
University Overview
Caribbean Examination Council (CXC)
- English Studies 3
- Electronic Document Preparation 1
- Social Studies 3
- Office Administration 3
- Principle of Business 3
Skills
- Skills & Abilities
- Customer Service
- Computer Literate
- Communication Skills
- Photoshop
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Adobe Photoshop
- Medical Recordkeeping
- Medical Report Preparation
- Critical Thinking
- Administrative Support
- Invoice Preparation
- Detail-Oriented
- Equipment Troubleshooting and Maintenance
- Time Management
- Data Entry
- Computer Proficiency
- Cash Handling
References
References
References
Available Upon RequestTimeline
Pathology Secretary
St. Ann’s Bay HOSPITAL
08.2020 - 06.2022
ADMINISTRATIVE ASSISTANT
02.2020 - 08.2020
DIPLOMA, s, Shaw ACADEMY
07.2017 - 08.2017
Customer Service Rep
CMK BAKERY
11.2016 - 09.2019
Sales Representative
Banyan Ventures
02.2015 - 01.2016
Office clerk | electoral office of jamaica
High School Work
11.2011 - 01.2012
Heart NSTA Trust
Diploma from Administrative Assistance
Austin Peay State University
Leadership and Management Module 1
Santa Clara University
Quick Start Entrepreneurship
Business from Business
Heart NSTA Trust
Certificate of Complation from Business Administration Secretarial Skills
Ocho Rios High School
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