Alicia HAUGHTON

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Telephone Service - Professionally processed 100+ calls per day, providing information and service to ensure customer satisfaction.