Summary
Overview
Work History
Education
Skills
Reference
Timeline
CustomerServiceRepresentative

Marsalis Mitchell

Bridgeport, St Catherine,Jamaica

Summary

Young and Highly Self Motivated Individual seeking to apply my knowledge and skills in a desired field in your company. I aim to contribute profoundly to your organization's value and to reach my highest potential by working diligently as a Creative Content Developer.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Itel Bpo Smart Solutions
1C-1F pawsey Road, New Kingston
11.2018 - Current
  • Document complaint cases
  • Modify customers with their purchase order
  • Establish new customers loyalty accounts
  • Schedule/Plan reservation
  • Managed over 45 calls per day
  • Cancel or modify existing reservation upon request

Line Staff/General Worker

Bashco Trading Limited
Orange Street, Downtown
07.2016 - 11.2018
  • Report Damaged Item
  • Facilitate need for new products
  • Aid customers in selection of items

Human Resource Associate Intern

VXI Company Limited
7 Courtney Walsh Drive, Kingston
03.2018 - 04.2018
  • Update existing employee documents
  • Issue Employee Cheque (Salary)
  • Arrange folders according to their line of business

Knutsford Court Hotel- Voluntary Service

Human Resource Management Of Jamaica ( HRMAJ)
16 Chelsea Avenue, New Kingston
11.2017 - 11.2017
  • Greet and direct clients to each conference room
  • Provide guests with their requested meal/beverages

Education

Heart Trust/NTA Garmex Academy
Marcus Garvey Drive, Kingston
12.2017

High School Diploma -

Gaynstead High School
1 Central Avenue, Kingston 5 Central Ave, Kingston
07.2013

Skills

  • Editing
  • Creativity
  • English
  • Presentation Skills
  • Online Research
  • Writing
  • Organizational Skills
  • Quality Assurance

Reference

Available Upon request

Timeline

Customer Service Representative

Itel Bpo Smart Solutions
11.2018 - Current

Human Resource Associate Intern

VXI Company Limited
03.2018 - 04.2018

Knutsford Court Hotel- Voluntary Service

Human Resource Management Of Jamaica ( HRMAJ)
11.2017 - 11.2017

Line Staff/General Worker

Bashco Trading Limited
07.2016 - 11.2018

Heart Trust/NTA Garmex Academy

High School Diploma -

Gaynstead High School
Marsalis Mitchell