Markeida Paul
Dunstable
Summary
Results-driven payroll professional with 8 years hands-on experience in managing payroll operations on a national and global scale. Highly skilled in devising strategies and workflows to enhance efficiency. Strong analytical skills and adept at identifying and resolving issues related to payroll processing. Currently seeking a new opportunity to leverage my skills and experience to make meaningful contributions to an organisation's payroll operations, driving efficiency, accuracy, and compliance.
Overview
9
9
years of professional experience
Work History
Payroll Process Improvement Specialist
GP Strategies
03.2024 - Current
- Working with the Oracle ERP Team to identify opportunities for automation and technology integration to enhance payroll process and reduce errors.
- Conducting a reviewing of all processes and controls to deliver on-going efficiency improvements and frictionless processing of payroll.
- Developing and implementing strategies to streamline payroll operations, increase efficiency, and reduce errors.
- Ensure compliance with relevant laws, regulations, and company policies related to payroll processing, including tax regulations, labor laws, and data privacy regulations.
Payroll Transformation Manager
Omnipresent Group Limited
11.2023 - 02.2024
- Collaborating with payroll and benefits teams to gather requirements for new payroll providers, including understanding processes, compliance, reporting, and specific service needs to ensure successful transition.
- Assisting in coordinating the entity switch project to transition LSP employees to the omnipresent entity, aiming to achieve an estimated 97% increase in annual gross margin.
- Primary liaison between payroll vendors and the organisation; coordinating meetings, communicating requirements and ensuring that the vendor delivers on their commitments.
- Provide post implementation support to payroll operations, address any issues or concerns that arise and monitor payroll providers' performance to ensure alignment with expectations.
Payroll Operations Manager (EUROPE)
Omnipresent Group Limited
05.2021 - 10.2023
- Responsible for the operations of 47 payrolls across 20 European countries for circa 500 employees Implementing and standardising global payroll operation policies to ensure compliance with local regulations and labour laws across all jurisdictions.
- Leading a team of 6 payroll professionals, offering guidance, training, and performance management to uphold productivity and foster employee engagement at high levels.
- Working closely with finance department to address payroll and invoicing for 183 clients, managing costing error, delivering precise account statements and reports for approval.
- Engaging in cross-departmental collaboration with HR, Finance, Engineering and Legal to tackle payroll-related challenges, resolve employee inquiries, and drive process enhancements.
Global Payroll Assistant (FTC)
DAZN Media Services
02.2021 - 05.2021
- Assisted with the split of DAZN and Footballco payrolls responsible for managing the transition of Netherlands, Dubai, UK, South Africa, Indonesia, and France.
- Coordinated with Accounting and Finance functions to facilitate accurate recording, payment, and reconciliation of payroll liabilities and associated general ledger accounts.
- Collaborating with the Global Payroll Manager to identify and make recommendations for streamlining, developing and managing quality assurance of payroll processes and procedures to ensure accuracy and conformity to agreed SLAs.
- Responsible for the end to end processing of UK, Netherlands, Ireland and South Africa Payrolls.
Global Payroll & Benefits Manager
Stats Perform
11.2018 - 11.2020
- Oversaw and facilitated in the processing of the UK and 28 international payrolls, including EMEA, APAC, and LATAM for circa 1800 employees.
- Assisted with Perform and DAZN business split solely managing 10 international payrolls which were then split into 20, this included new contract set-up with providers, data checks and training and support of of new payroll administrators.
- Liaised with external payroll providers to set up payrolls in China, Brazil, Dubai, Prague, and Thailand, involving contract review and negotiation of payroll and benefit services with the support of the legal team.
- Managed the global payroll consolidation/implementation of 28 international payrolls including the UK alongside a project manager from 20 different vendors to ADP Celergo. Reviewing the service agreement and pricing negotiations resulting in the business saving approximately £50K.
Payroll Assistant (FTC)
HomeAway
05.2018 - 08.2018
- Processed end to end UK payroll cycle for 250 employees; from data collection, new joiner set-up, variable pay component management, submission, data audit and report to ADP.
- Supported the administration of employee benefits such as monthly pension reports, reconciliations and audit of benefit deductions.
- Preparing monthly payroll authorisation packs for review with Finance manager and payroll sign off with Finance director, including building running reports and ensuring accuracy of payroll.
- Implemented a watchlist mechanism aimed at enhancing the monitoring of payroll adjustments, allowing for tracking of any modifications made within the payroll system, facilitating improved transparency and accountability in payroll management processes.
Payroll Coordinator
Ladbrokes Coral Group Plc
04.2015 - 02.2018
- Processed the 4-weekly and Monthly payrolls for circa 10,500 employees, delivering an efficient payroll service and coordinating payroll initiatives for HPBP’s, the HR Shared Services Team, the application support team and retail operations alongside the payroll manager.
- Deputised for the Payroll Relationship Manager in overseeing the end-to-end payroll function and managing the payroll vendor, acting as the point of contact between the business and vendor.
- Assisted with a payroll integration project; responsible for payroll data testing and manual data transfer to date to Oracle R12.
- Resolved payroll-related issues by introducing a tracker/watchlist to pinpoint root causes and provided training to HR team members, resulting in a 90% reduction in errors.
Education
Advanced Diploma Level 5 - Accounting & Finance
CPD
London, UK2021
BTEC Level 3 - Business & Finance Diploma
South Thames College
London, UK2011
GCSEs - 8 GSEC Subjects
Dominica Grammar School
Dominica, WI2008
Skills
- Project Coordination
- Continuous improvement & best practices in payroll management
- Problem Identification & Resolution
- Contract & Vendor Management
- Negotiation & Collaboration
- Stakeholder Relationship Management
- Microsoft Office (including excel)
- Resource Allocation Management
Timeline
Payroll Process Improvement Specialist
GP Strategies
03.2024 - Current
Payroll Transformation Manager
Omnipresent Group Limited
11.2023 - 02.2024
Payroll Operations Manager (EUROPE)
Omnipresent Group Limited
05.2021 - 10.2023
Global Payroll Assistant (FTC)
DAZN Media Services
02.2021 - 05.2021
Global Payroll & Benefits Manager
Stats Perform
11.2018 - 11.2020
Payroll Assistant (FTC)
HomeAway
05.2018 - 08.2018
Payroll Coordinator
Ladbrokes Coral Group Plc
04.2015 - 02.2018
Advanced Diploma Level 5 - Accounting & Finance
CPD
BTEC Level 3 - Business & Finance Diploma
South Thames College
GCSEs - 8 GSEC Subjects
Dominica Grammar School
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