Summary
Overview
Work History
Education
Skills
Websites
Certification
STRENGTHS
Interests
Hobbies
Timeline
Generic

MARK HINDS

Kingston

Summary

Dynamic individual with hands-on experience in Server configuration and support with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Driven by a strong commitment to continuous learning and growth in the ever-evolving field of cybersecurity and Artificial Intelligence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Technical Sales Representative

Innovative Technical Consulting (ITC), Jamaica
01.2024 - Current
  • - Engage with clients to provide IT solutions tailored to their infrastructure.
  • - Acting as a project manager to handle a wide range of infrastructure and application support projects.
  • - Installation and configuration of hardware infrastructure and networking.


Store Associate / Customer Service Representative

CVS Health, USA (Work & Travel Program)
05.2023 - 09.2023
  • - Delivered excellent customer service while managing point-of-sale systems.
  • - Developed interpersonal and problem-solving skills in a fast-paced retail environment.

Education

Bachelor of Science - Computer Networking and Security (Hons)

University of Technology, Jamaica
Kingston
12-2024

High School Diploma -

Clarendon College
07-2019

Skills

  • - Operating Systems: Linux (Ubuntu, Kali), Windows Server, Red Hat
  • - Cybersecurity Tools: pfSense, Nikto, OWASP ZAP, Metasploit, Nmap etc
  • - Security Practices: Server hardening, network segmentation, firewall setup, ATT&CK Framework
  • - Concepts: SIEM, Threat Intelligence, Vulnerability Management, IAM, Log Analysis
  • - Scripting: Bash, Python (beginner)
  • - Cloud & Automation: IBM watsonx AI, Relevance AI, Crew AI agents, Postman, Zapier, N8n
  • - Lab Environments: Built personal homelab with Ubuntu, pfSense firewall, and vulnerability scanners

Certification

  • - Cisco Cybersecurity Essentials
  • - Red Hat Linux Portfolio: Foundational
  • - OPSWAT File Security Associate
  • - watsonx.ai Practitioner (Advanced)
  • - Concert Practitioner (Advanced)
  • - Diploma in Project Management

STRENGTHS

  • - Analytical thinker with a proactive mindset
  • - Strong research habits in emerging cyber threats and AI security
  • - Comfortable with fast-paced team environments
  • - Quick learner with a dedication to continuous improvement

Interests

  • Cybersecurity Lab Development: Deployed a home network lab using pfSense, Ubuntu servers, and scanning tools like Nikto for simulation and testing
  • AI Security Exploration: Training LLMs, building AI agents using Crew AI, and studying generative AI and Automation

Hobbies

  • Playing Football
  • Watching Sports
  • Outdoor Exploration
  • Graphic Design
  • UI/UX

Timeline

Technical Sales Representative

Innovative Technical Consulting (ITC), Jamaica
01.2024 - Current

Store Associate / Customer Service Representative

CVS Health, USA (Work & Travel Program)
05.2023 - 09.2023

Bachelor of Science - Computer Networking and Security (Hons)

University of Technology, Jamaica

High School Diploma -

Clarendon College

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