Maria O’brian Moodie
Summary
Passionate Humanities graduate with experience in sales, communications, administration and health. Looking for an opportunity to work in the service industry where I can display my acquired experience and skills. Exhibits the ability to work under pressure, very detailed oriented with strong planning and organization skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Health Aide
Western Regional Health Authority
06.2023 - Current
- Build connections with members of the community, identifying needs and referring these individuals to the necessary support groups
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
Receptionist
Brian’s Photos and Videos
09.2022 - 03.2023
- Dealt with customer queries and schedule appointments
- Performed a variety of administrative duties, including answering phones, taking and delivering messages, writing memos, making copies, faxing documents, and greeting visitors
Child support counselor
Safespot Jamaica
01.2022 - 09.2022
- Assist children with daily counseling services
- Built relationships with clients, utilized counseling techniques and applied de escalation procedures for clients at risk of self harm
- Create case management reports, Needs assessments, Referrals Treatment plans and counseling plans for clients
Personal Assistant
NCU Corporate and Community Relations and Strategic Marketing
06.2019 - 03.2021
- Answered calls, relay and answer queries
- Manage a diary, organized meetings and appointments
- Organized events and conferences
Student Worker
Northern Caribbean University Custodial Services
09.2017 - 04.2019
- Cleaning and catering special events with over 500 attendants
- Maintain and organize work area while displaying strong observation and customer service skills
- Met schedule using excellent planning and coordination skills.
- Thrived in fast-paced environment with energy and enthusiasm.
- Inspected products and services to comply with quality standards.
- Handled customer concerns and escalated major issues to supervisor.
Education
Bachelor in Social Work -
Northern Caribbean University
Principles of Business -
Manning School
Social Studies -
Manning School
Human and Social Biology -
Manning School
Spanish -
Manning School
Skills
- Communication Skills
- Approachable team player
- Work under pressure
- Detail oriented
- Strong planning and organisation skills
- Proficient in Microsoft Office Suite
- Problem-Solving
- Google Workspace
- Resourcefulness
Certification
- Data Management
- Child Online Protection
- Counseling Skills for Child Helplines
- Data Entry Tools and Techniques
- Microsoft Suites
Timeline
Community Health Aide
Western Regional Health Authority
06.2023 - Current
Receptionist
Brian’s Photos and Videos
09.2022 - 03.2023
Child support counselor
Safespot Jamaica
01.2022 - 09.2022
Personal Assistant
NCU Corporate and Community Relations and Strategic Marketing
06.2019 - 03.2021
Student Worker
Northern Caribbean University Custodial Services
09.2017 - 04.2019
Bachelor in Social Work -
Northern Caribbean University
Principles of Business -
Manning School
Social Studies -
Manning School
Human and Social Biology -
Manning School
Spanish -
Manning School
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