Summary
Skills
Work History
Accomplishments
Education
Timeline
PROFESSIONAL DEVELOPMENT
LANGUAGES
Work Preference
Generic
Open To Work

MARGOT THOMPSON

Pharmaceutical/ Vaccines / Trainer
Kingston 8

Summary

Dedicated professional with extensive experience in the vaccines and pharmaceutical sector, delivering results through analysis, improved efficiencies and elevated customer service standards. Excels in leveraging critical success factors (CSF) and key performance indicators (KPI) with soft skills to spearhead initiatives, streamlining processes to align with organizational objectives. Passionate about cultivating a culture of training and empowerment within teams, ensuring continuous growth and development. Ready to pivot to new challenges with enthusiasm and dedication.

Skills

  • Performance metrics and management
  • Risk and Compliance monitoring
  • Business analysis
  • Coaching and mentoring
  • Quality assurance
  • Training
  • Operational efficiency
  • Process analysis
  • Customer relationship management

Work History

Medical Sales and Vaccines Specialist

GSK (GlaxoSmithKline Carib Ltd)
Kingston, Jamaica
06.2010 - 02.2026
  • Identified and addressed customer needs, collaborated with distributors and key stakeholders to secure market leadership for optional childhood vaccines.
  • Delivered yearly growth in sales and customer base for vaccine (Vx) portfolio in Jamaica and Bahamas, achieving a first in portfolio sales of £1m 2013.
  • Identified customer needs and collaborated with distributors and key stakeholders to achieve market leadership for optional childhood vaccines.
  • Analyzed sales data, implemented effective and efficient territory management delivering yearly growth on mature product portfolio target ~£5m
  • Implemented strategies that enhanced customer retention and supported patient care during global supply constraints.
  • Led RMCB meetings 2014 -2016 with senior management and executive team.
  • Championed local compliance policies and adherence, ensuring 100% course completion for mandatory learnings
  • Mentored junior staff and promoted a culture of open door communication with internal stakeholders

Medical Sales Representative

Denk Pharma GmbH & Co. KG
Kingston, Jamaica
02.2005 - 06.2010
  • Collaborated with team to launch novel molecules, increasing market presence and awareness
  • Executed community outreach and patient education at health fairs and pharmacies, enhancing brand awareness and promoting OTC brands while supporting disease management for prescription brands

Teacher Biology/General Science

Campion College
Kingston, Jamaica
09.1999 - 02.2005
  • Developed and implemented innovative lesson plans to enhance student engagement and learning outcomes, achieving 98% pass rate for two cohorts in CXC Biology during 2002 and 2004.

Chemist

Sherwin Williams Co. Ltd
White Marl, St. Catherine
06.1999 - 09.1999
  • Executed quality assurance tests on raw materials and paint products to ensure compliance with industry standards.

Teacher

Holy Childhood Institute
Kingston, Jamaica
09.1998 - 05.1999
  • Fostered a positive classroom environment that encouraged student participation and collaboration for students resitting O Levels /CXC.

Forensic Officer

Government Forensic Laboratory
Kingston, Jamaica
05.1997 - 08.1998
  • Collaborated with law enforcement agencies to streamline case processing and reporting.

Accomplishments

  • Collaborated with regional marketing, medical and commercial teams to successfully launch of 10 valent PCV vaccine in a market led by 13 valent PCV. Market share increase year on year to 200 units per month (2023)
  • Positive Vibes Champion (2011)
  • Top Pharma Employee (2012)
  • Medical Representative of the Year for Caricam (2015)
  • Best Overall KPI Caricam (2017)
  • Team Member Country of the Year Gen Med Sales (2024)

Education

Accounting And Finance

ACCA
UK
09.2027

M. Phil - Pharmacology

University of The West Indies
Mona
11.2008

PgDip - Education

University of Technology
Kingston, Jamaica
06.2004

Bachelor of Science - Chemistry

University of The West Indies
Mona
02.1997

Timeline

Medical Sales and Vaccines Specialist

GSK (GlaxoSmithKline Carib Ltd)
06.2010 - 02.2026

Medical Sales Representative

Denk Pharma GmbH & Co. KG
02.2005 - 06.2010

Teacher Biology/General Science

Campion College
09.1999 - 02.2005

Chemist

Sherwin Williams Co. Ltd
06.1999 - 09.1999

Teacher

Holy Childhood Institute
09.1998 - 05.1999

Forensic Officer

Government Forensic Laboratory
05.1997 - 08.1998

Accounting And Finance

ACCA

M. Phil - Pharmacology

University of The West Indies

PgDip - Education

University of Technology

Bachelor of Science - Chemistry

University of The West Indies

PROFESSIONAL DEVELOPMENT

  • Anti-Bribery & Anti-Corruption (ABAC), Yearly certification
  • Foundational Selling Skills
  • Root Cause Analysis & CAPA
  • Business Ethics, Ethical Leadership
  • Harvard Business Course: Negotiation, Project Management, Strategic Thinking
  • PowerBI, CRM

LANGUAGES

Spanish - Limited Working
Limited Working

Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteHybridRemote

Similar Profiles

  • Kazi Mohammed Shahariar IslamKazi Mohammed Shahariar Islam

    Deputy Medical Director at Health Partners Organizations-HospitalDeputy Medical Director at Health Partners Organizations-Hospital

  • Tuheena RayTuheena Ray

    Senior Customer Support Specialist (Director-Level Scope) at Quantum WorkplaceSenior Customer Support Specialist (Director-Level Scope) at Quantum Workplace

  • Tracie StringerTracie Stringer

    Spec. Assign. Critical Systems Support Specialist at FedEx Express CorporationSpec. Assign. Critical Systems Support Specialist at FedEx Express Corporation

  • Brian AtuhaireBrian Atuhaire

    Health Specialist, New Vaccines and Integrated Delivery at UNICEF HeadquartersHealth Specialist, New Vaccines and Integrated Delivery at UNICEF Headquarters

CREATE PROFILE
MARGOT THOMPSONPharmaceutical/ Vaccines / Trainer