Margot Thompson
Kingston,St. Andrew
Summary
Experienced and multi-faceted professional equipped with strong problem-solving abilities, willingness to learn, and excellent customer service capabilities. Poised to contribute to team success and achieve positive results, with special interests in performance management and business analysis. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
29
29
years of professional experience
34
34
years of post-secondary education
Work History
Medical Sales and Vaccines Specialist
GSK (GlaxoSmithKline Carib Ltd)
Kingston, Jamaica
06.2010 - 02.2026
- Strategized based on overall market trends to inform decision-making and align project goals with corporate objectives delivering yearly growth in vaccine portfolio in Jamaica and Bahamas, achieving £1m annual sales for the first time in 2013
- Analyzed territory sales data to identify trends and adjust marketing strategies accordingly, delivering growth on mature product line
- Successfully promoted vaccines portfolio in The Bahamas (£300k p.a.) and engaged stakeholders for the introduction of RSV to formulary.
- Evaluated customer needs and feedback with Regional team and distributors for product and service improvements delivering year over year growth.
- Championed local compliance policies and procedures and risk management, ensuring completion of all mandatory courses and adherence.
- Lead for RMCB meetings 2024 - 2026, with Senior management and Executive Team
- Mentored junior staff, fostering skill development and promoting a culture of open door communication with internal stakeholders.
- Launch excellence for Pneumococcal Vaccine and market dominance of HPV vaccine in Jamaica
- Proactively actioned processes to maintain and retain customers during supply constraints, building loyal and lasting relationships with key accounts and stakeholders.
Medical Sales Representative
Denk Pharma GmbH & Co. KG
Kingston, Jamaica
02.2005 - 06.2010
- Developed and maintained strong relationships with healthcare professionals to promote product lines, maintaining > 80% sales achievement in a stretch target.
- Successfully led launch of a novel molecule to market and worked with team to prepare market to launch two new products in a competitive generic market space.
- Engaged in community outreach for management of chronic diseases and OTC products in pharmacies and at health fairs to increase brand footprint and market share through patient education and awareness.
- Provided ongoing training and support to sales representatives, enhancing team performance.
Teacher Biology/General Science
Campion College
Kingston, Jamaica
09.1999 - 02.2005
- Facilitated daily, weekly and biweekly student assessments to monitor progress and adjust instructional strategies.
- Helped students explore concepts with engaging, learning-focused activities by creating and developed lesson plans to meet students' academic needs.
- Identified struggling students early on and provided additional support through tutoring sessions and engagement with parents during weekly consultations sessions.
- 100% and 98% pass rate for 2 cohorts sitting CXC Biology in 2002 and 2004
Chemist
Sherwin Williams Co. Ltd
White Marl, St. Catherine
06.1999 - 09.1999
- Conducted analysis on manufactured paint and raw materials to meet quality assurance standards.
- Worked with laboratory team to obtain ISO certification
- Trained on mixing special order colours for clients
Teacher
Holy Childhood Institute
Kingston, Jamaica
09.1998 - 05.1999
- Taught resitting Grade 11 and incoming grade 12 students, ensuring successfully matriculated to next grade level.
- Developed and implemented engaging lesson plans aligned with CXC and O Level standards.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Forensic Officer
Government Forensic Laboratory
Kingston, Jamaica
05.1997 - 08.1998
- Coordinated case management workflows, improving turnaround times for evidence processing.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Processing and evidence collection of scenes of crime
Education
No Degree - Accounting And Finance
ACCA
Professional Certification 06.2016 - Current
M. Phil - Pharmacology
University of The West Indies
Mona 09.2002 - 11.2008
Bachelor of Science - Chemistry
University of The West Indies
Mona 09.1992 - 02.1997
PgDip - Education
University of Technology
Kingston, Jamaica 06.2002 - 06.2004
Skills
- Teamwork and collaboration
- Performance metrics
- Performance management
- Improvement plans
- Coaching and mentoring
- Risk management
- Data analysis
- Analytical thinking
- Compliance monitoring
- Knowledge sharing
Languages
Spanish
Elementary (A2)
Accomplishments
- Collaborated with regional marketing, medical and commercial teams to successfully launch of 10 valent PCV vaccine in a market led by 13 valent PCV. Market share increase year on year to 200 units per month
- Won Medical Representative of the Year for Caricam three times and top Pharma Rep for Jamaica
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Professional Development
- Anti-Bribery & Anti-Corruption (ABAC), Yearly certification
- Foundational Selling Skills
- Root Cause Analysis & CAPA
- Business Ethics, Ethical Leadership
- Harvard Business Course: Negotiation, Project Management, Strategic Thinking
- Introduction to PowerBI, CRM
Timeline
No Degree - Accounting And Finance
ACCA
06.2016 - Current
Medical Sales and Vaccines Specialist
GSK (GlaxoSmithKline Carib Ltd)
06.2010 - 02.2026
Medical Sales Representative
Denk Pharma GmbH & Co. KG
02.2005 - 06.2010
M. Phil - Pharmacology
University of The West Indies
09.2002 - 11.2008
PgDip - Education
University of Technology
06.2002 - 06.2004
Teacher Biology/General Science
Campion College
09.1999 - 02.2005
Chemist
Sherwin Williams Co. Ltd
06.1999 - 09.1999
Teacher
Holy Childhood Institute
09.1998 - 05.1999
Forensic Officer
Government Forensic Laboratory
05.1997 - 08.1998
Bachelor of Science - Chemistry
University of The West Indies
09.1992 - 02.1997