Summary
Overview
Work History
Education
Skills
Commendations
Volunteer Experience
Work Availability
Quote
Timeline
Hi, I’m

Marcia Brown

Manager
Mandeville,Manchester
Marcia Brown

Summary

  • Success-oriented professional. Proven leader & problem solver. Excellent communicator. Experience in:
  • Contract Negotiation & Management
  • Budgeting & Forecasting
  • Strategic Planning
  • Strategic Decision Making
  • Relationship Building

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

23
years of professional experience

Work History

Moorland Development Company Limited

MANAGER, OPERATIONS AND ADMINISTRATION
10.2019 - Current

Job overview

  • Direct, plan and coordinate all operations
  • Responsible for improving performance, productivity, efficiency and profitability through implementation of effective methods and strategies
  • Develop programs to protect company assets from loss that was adapted company-wide by fostering an innovative team environment through coaching and team building
  • Devise, deploy and monitor processes to boost long term business success and increase profit levels 75%
  • Apply performance data to evaluate and improve operations and target current business conditions
  • Establish goals in line with corporate objectives to decrease aging inventory while increasing speed to market evaluating team performance metrics
  • Boost leadership retention to 95% by fostering positive, productive and team-work focussed culture through developing an understanding of various roles and providing needed consistency, support and guidance
  • Manage the procurement and inventory processes in a cost effective and timely manner, thereby reducing costs by 65% without compromising quality
  • Create and prepare system and procedures for analyzing operating practices, record keeping system, forms control, office procedures and implementing or recommending changes
  • Maintain monthly reports on motor vehicle activities – ensuring licensing, servicing etc are up to date
  • Preparation of budget for department under portfolio
  • Prepare and participate in all matters relating to hiring, general welfare, benefits and termination of employees/contractors
  • Ensure company policies are amended and ratified by Board, communicated to and staff sensitized on same.

Regent College of the Caribbean

LECTURER
09.2018 - 12.2019

Job overview

  • Business Ethics

Ridgemount United Church

VOLUNTEER
01.2014 - 10.2019

Job overview

  • Provided oversight of all staff related, operational and financial matters.

Northern Caribbean University – Mandeville, Manchester

PROCUREMENT MANAGER
01.2007 - 08.2013

Job overview

  • Trained staff island-wide to use procurement software thereby reduced cost through delivery of service by 25%
  • Planned, developed and bought materials, supplies and equipment in a cost effective and timely manner, thereby reduced cost by 35% while maintaining quality
  • Managed and approved the processing of all purchase orders which centralized the process and improved accountability
  • Reviewed quotations, liaised with other departments and ensured supplies were received in good condition and invoices expedited according to supplier specifications, which ensured supplier retention by 100%
  • Prepared monthly reports on department’s activities
  • Budget preparation and monitored same for all departments
  • Negotiated with suppliers to secure the best price which reduced overall costs by 32%
  • Developed and maintained manual of department’s processes and procedures which fostered cross training and continuity.

Affiliated Computer Services (ACS) – Montego Bay, St. James

TRAVEL AND EXPENSE MANAGER
10.2005 - 11.2006

Job overview

  • Provided analysis on business development and monitored business performance
  • Reviewed financial data and made recommendations to improve business processes
  • Identified areas for improvement and made arrangements for training
  • Prepared monthly report on business unit
  • Staff Incentive Allocation
  • Managed staff of sixteen personnel who audited expense reports of six international organizations using SAP.

Central Synagogue – New York, New York

SENIOR ACCOUNTANT/BENEFITS COORDINATOR
05.2001 - 12.2004

Job overview

  • Prepared and maintained monthly and yearly schedules for all benefits related to employee deductions
  • Prepared and reconciled payroll schedule/retirement fund with online schedule
  • Tracked, received and journalized family health care insurance payments
  • Acted as liaison with benefit companies and staff to ensure compliance of company procedures
  • Prepared and participated in all matters relating to hiring, general welfare and termination of employees
  • Supervised accounts payable staff
  • Assisted with annual audits and followed up on comments to ensure compliance
  • Perused trial balance of international subsidiaries and incorporated transactions into parent company’s general ledger.

Education

Northern Caribbean University (NCU)
Mandeville, Manchester

MBA, Business Management

University Overview

New York University School of Continuing and Professional Studies (NYU)
New York, New York

Course, Human Resource Practices and Techniques

University Overview

Queens College (CUNY)
Flushing, New York

BSc, Accounting

University Overview

Skills

  • Excellent interpersonal, communication and presentation skills Highly computer literate: Proficient in the use of Microsoft Office Suite, Internet facilities, and a range of desktop publishing software eg MIP, Great Plains, Quick-books, Peachtree, Real World, SAP, ODM, Shade, Sun, Spendmap
  • Policy Implementation
  • Strategic Planning
  • Contract Management
  • Workforce Management
  • Operations Management
  • Performance Management
  • Staff Development
  • Business Administration
  • Team Leadership
  • Staff Management
  • Business Planning
  • Negotiation
  • Key Performance Indicators
  • Verbal and Written Communication
  • Budget Control
  • Performance Evaluations
  • Policies and procedures
  • Strategic planning
  • Business administration
  • Coaching and mentoring
  • Operations management
  • Verbal and written communication
  • Budgeting

Commendations

Commendations

2004, Central Synagogue, Sited in audit papers as not only ensuring the smooth and efficient change over of accounting software, but also in effecting measures (internal controls) and standards for a more efficient system.

Volunteer Experience

Volunteer Experience
  • Ridgemount United Church, Mandeville, Manchester, Treasurer, 2015, 2019
  • United Church Senior Citizens Home, Board Member, 2008, 2014
Availability
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

MANAGER, OPERATIONS AND ADMINISTRATION
Moorland Development Company Limited
10.2019 - Current
LECTURER
Regent College of the Caribbean
09.2018 - 12.2019
VOLUNTEER
Ridgemount United Church
01.2014 - 10.2019
PROCUREMENT MANAGER
Northern Caribbean University – Mandeville, Manchester
01.2007 - 08.2013
TRAVEL AND EXPENSE MANAGER
Affiliated Computer Services (ACS) – Montego Bay, St. James
10.2005 - 11.2006
SENIOR ACCOUNTANT/BENEFITS COORDINATOR
Central Synagogue – New York, New York
05.2001 - 12.2004
Northern Caribbean University (NCU)
MBA, Business Management
New York University School of Continuing and Professional Studies (NYU)
Course, Human Resource Practices and Techniques
Queens College (CUNY)
BSc, Accounting
Marcia BrownManager