Mackada Burke
Kingston,8
Summary
Entertainment management professional seeking to maintain a full-time position that offers challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detailed-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Polished speaking voice and great communication skills. Excites and builds audience with expert knowledge and engaging style. Well-versed in broadcast equipment and market trends.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Host
CVM TV “Wat A Gwaan”
Kingston, Jamaica
- Hosted the highly rated TV program “Wat A Gwaan”
- Enhanced audience engagement by incorporating interactive elements and captivating content into program hosting.
- Gathered information from various stakeholders (Project Managers and Project sponsors) to come up with solutions and effectively communicate program details for targeted markets.
Administrative Assistant
Border Patrol Security Limited
Kingston, Jamaica
01.2020 - 01.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting clients.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Improved document processing speed by introducing automated templates for routine correspondence.
Office Administrator/ Receptionist
Cosmedent Dental Center
Kingston, Jamaica
01.2008 - 01.2020
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Customer Care Supervisor
Famous Night Club
01.2014 - 01.2015
- Managed concierge curated specially for our VIP clientele.
- Planned, organized, and coordinated special events and celebrations.
- Raised club traffic and brand reach with innovative promotions.
VIP Hostess
Brownstone Marketing
01.2011 - 01.2013
- Boosted customer satisfaction by efficiently managing VIP table reservations and seating arrangements.
Education
BSC Business Administration -
University College of the Caribbean
01.2014
High School Diploma - POB, English A, H&S Bio, F&N, Econ, Social Studies
Holy Childhood High School For Girls
Kingston, Jamaica01.2009
Skills
- Excellent customer care skills
- Strong analytical and interpersonal skills
- Excellent organizational skills with the ability to manage numerous competing projects and deadlines
- Excellent written and oral communication skills
- Ability to manage time effectively and concentrate on multiple tasks
- Proven planning, project and change management skills
- Proficient in Microsoft Office applications
- Proven ability to quickly adapt to new technology applications
- Language Fluency
- Brand Awareness
- Audience Engagement
- Exceptional communication
- Engaging personality
- Quick Thinking
References
- Dr. Bennett
Justice of the Peace,
13 Barbados Avenue,
New Kingston, 876-871-7159
- Susan McKenzie,
Shop 29 Constant Spring Road,
Kingston,
876-655-8800
Extracurricular Activities
- Holychildhood Swim Team
(2006- 2009)
- Cheerleading Team
(2006- 2009)
Certification
Red Stripe -Learning for life (Entertainment Management)
2015-2016
Timeline
Administrative Assistant
Border Patrol Security Limited
01.2020 - 01.2022
Customer Care Supervisor
Famous Night Club
01.2014 - 01.2015
VIP Hostess
Brownstone Marketing
01.2011 - 01.2013
Office Administrator/ Receptionist
Cosmedent Dental Center
01.2008 - 01.2020
Program Host
CVM TV “Wat A Gwaan”
BSC Business Administration -
University College of the Caribbean
High School Diploma - POB, English A, H&S Bio, F&N, Econ, Social Studies
Holy Childhood High School For Girls