Mackada Burke
Kingston,8
Summary
Entertainment management professional seeking to maintain a full-time position that offers challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detailed-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Polished speaking voice and great communication skills. Excites and builds audience with expert knowledge and engaging style. Well-versed in broadcast equipment and market trends.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Host
CVM TV “Wat A Gwaan”
- Hosted the highly rated TV program “Wat A Gwaan”
- Enhanced audience engagement by incorporating interactive elements and captivating content into program hosting.
- Gathered information from various stakeholders (Project Managers and Project sponsors) to come up with solutions and effectively communicate program details for targeted markets.
Administrative Assistant
Border Patrol Security Limited
01.2020 - 01.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting clients.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Improved document processing speed by introducing automated templates for routine correspondence.
Office Administrator/ Receptionist
Cosmedent Dental Center
01.2008 - 01.2020
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Customer Care Supervisor
Famous Night Club
01.2014 - 01.2015
- Managed concierge curated specially for our VIP clientele.
- Planned, organized, and coordinated special events and celebrations.
- Raised club traffic and brand reach with innovative promotions.
VIP Hostess
Brownstone Marketing
01.2011 - 01.2013
- Boosted customer satisfaction by efficiently managing VIP table reservations and seating arrangements.
Education
BSC Business Administration -
University College of the Caribbean
01.2014
High School Diploma - POB, English A, H&S Bio, F&N, Econ, Social Studies
Holy Childhood High School For Girls
Kingston, Jamaica01.2009
Skills
- Excellent customer care skills
- Strong analytical and interpersonal skills
- Excellent organizational skills with the ability to manage numerous competing projects and deadlines
- Excellent written and oral communication skills
- Ability to manage time effectively and concentrate on multiple tasks
- Proven planning, project and change management skills
- Proficient in Microsoft Office applications
- Proven ability to quickly adapt to new technology applications
- Language Fluency
- Brand Awareness
- Audience Engagement
- Exceptional communication
- Engaging personality
- Quick Thinking
References
- Dr. Bennett
Justice of the Peace,
13 Barbados Avenue,
New Kingston, 876-871-7159
- Susan McKenzie,
Shop 29 Constant Spring Road,
Kingston,
876-655-8800
Extracurricular Activities
- Holychildhood Swim Team
(2006- 2009)
- Cheerleading Team
(2006- 2009)
Certification
Red Stripe -Learning for life (Entertainment Management)
2015-2016
Timeline
Administrative Assistant
Border Patrol Security Limited
01.2020 - 01.2022
Customer Care Supervisor
Famous Night Club
01.2014 - 01.2015
VIP Hostess
Brownstone Marketing
01.2011 - 01.2013
Office Administrator/ Receptionist
Cosmedent Dental Center
01.2008 - 01.2020
Program Host
CVM TV “Wat A Gwaan”
BSC Business Administration -
University College of the Caribbean
High School Diploma - POB, English A, H&S Bio, F&N, Econ, Social Studies
Holy Childhood High School For Girls
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