LOVANA Campbell
Dinning Room Service And Bartending
Tweed Side District, Tweed Side P.A.,
Summary
Driven and dynamic professional with proven multi-tasking and problem-solving skills honed at Grand Bahia Principe Hotel and Boulevard Fashion. Excelled in high-pressure environments, demonstrating exceptional communication and Microsoft proficiency. Achieved efficient service and inventory management, fostering teamwork and enhancing customer satisfaction.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Waitress
Grand Bahia Principe Hotel
01.2020 - 05.2020
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Store Clerk
Boulevard Fashion
09.2018 - 11.2018
- Performed inventory control, such as counting, and stocking merchandise.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Some College (No Degree) - Dining Room Service And Bartending Technique
St. Monica’s College
Ochi Rios, St.AnnHigh School Diploma -
Alston High School
Alston, Clarendon 05.2001 -
Skills
- Good Communication
- Problem Solving
- Proficient in Microsoft
- Multi-tasking
- Team player
Timeline
Waitress
Grand Bahia Principe Hotel
01.2020 - 05.2020
Store Clerk
Boulevard Fashion
09.2018 - 11.2018
High School Diploma -
Alston High School
05.2001 -
Some College (No Degree) - Dining Room Service And Bartending Technique
St. Monica’s College
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