Levan Malcolm
Kingston,1
Summary
Adept at navigating complex routes and ensuring timely arrivals, I leveraged my route planning and customer service skills at Fusion Bpo Service to enhance passenger satisfaction. At Mico University, my attention to detail transformed grounds aesthetics, showcasing my ability to blend hard skills like GPS navigation with soft skills like time management.
Overview
8
8
years of professional experience
Work History
Staff Bus Driver Then Collections Agent
Fusion Bpo Service
KINGSTON, Jamaica
03.2019 - 03.2023
- Monitored traffic conditions, road closures, and detours to ensure timely arrival at destinations.
- Provided customer service assistance including providing information on routes and schedules.
- Collect payments from customers who are behind on bills, loans, or other financial obligations.
- Maintain accurate records of all collections activities.
Groundskeeper
Mico University
KINGSTON, Jamaica
07.2015 - 07.2016
- Inspected lawns for weeds, pests or other signs of damage;.
- Trimmed trees, shrubs and hedges using hand tools such as shears and pruners;.
- Fabricated benches for seating areas within the grounds area;.
Education
High School Diploma -
Tivoli Gardens High School
23 Industrial Terrace, Kingston06-2006
Skills
- Route planning
- Bus inspection
- Attention to detail
- GPS navigation
- Safe driving techniques
- Time management
- Computer Literacy
- Compliance
- Data entry
- Customer Service
References
References available upon request.
Timeline
Staff Bus Driver Then Collections Agent
Fusion Bpo Service
03.2019 - 03.2023
Groundskeeper
Mico University
07.2015 - 07.2016
High School Diploma -
Tivoli Gardens High School
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