Lettisha Davis
Food Service Enthusiast
Ness Castle District, Cedar Valley P.O., St. Thomas. Jamaica W.I
Summary
An industrious, dynamic, and enthusiastic food service-oriented individual seeking to leverage outstanding skillsets in hospitality and food service management to succeed at your company.
Overview
2
2
years of professional experience
11
11
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Professional Waitress
The Team Food & Beverage Catering Services
Kingston
11.2022 - Current
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Executed top-quality customer service while accommodating and exceeding needs and requests of local and international clients from various backgrounds.
- Maintained seamless foodservice operations by deploying in-depth knowledge of appropriate food handling techniques, such as proper foodservice temperatures and equipment cleaning procedures.
- Orchestrated superior waiting services which resulted in over 80% customer satisfaction rate based on recurring clients.
Buffet Attendant
Holiday Inn and Suites- North Beach
Virginia Beach
05.2022 - 09.2022
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Improved guest comfort and satisfaction through personalized service and support.
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Ordered food supplies at end of shift for next day delivery by suppliers.
Food Runner
Catch 31 Restaurant- Hilton Hotel
Virginia Beach
05.2022 - 05.2022
- Delivered correct food items to tables according to order documentation.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Organized and replenished supplies at food stations to optimize team performance.
- Maintained speed of service for food orders while minimizing errors and complaints.
Deli Bakery Associate
Food Lion
Nags Head
05.2021 - 09.2021
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Line Cook
Grits Grill
Nags Head
05.2021 - 09.2021
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Assistant Bakery Manager
HiLo
Liguenea
10.2020 - 01.2021
- Supervised baking and general production to drive sales and monitor overhead expenses.
- Inspected, checked and monitored baking products and supplies to guarantee freshness.
- Maintained and controlled inventory of baked goods.
- Maintained cleanliness and hygiene in bakery premises.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Education
Bachelor of Science - Culinary A
University of Technology
Jamaica 08.2018 - 05.2023
Associate of Science - Commercial Food Preparation
Yallahs Community Training Intervention
Jamaica 01.2016 - 01.2017
High School Diploma -
Happy Grove High School
Portland, Jamaica 09.2009 - 08.2014
Skills
Customer Engagement Culinary Dining Room Service Professionalism Affability Stamina Resilience Adaptability Initiative Social Perceptiveness Up-Selling Cross-Selling PC Literacy Tech-Savvy Problem Sensitivity
undefinedCertification
Level 2 Commercial Food Preparations, HEART Trust/NCTVET
Timeline
Professional Waitress
The Team Food & Beverage Catering Services
11.2022 - Current
Buffet Attendant
Holiday Inn and Suites- North Beach
05.2022 - 09.2022
Food Runner
Catch 31 Restaurant- Hilton Hotel
05.2022 - 05.2022
Deli Bakery Associate
Food Lion
05.2021 - 09.2021
Line Cook
Grits Grill
05.2021 - 09.2021
Assistant Bakery Manager
HiLo
10.2020 - 01.2021
Bachelor of Science - Culinary A
University of Technology
08.2018 - 05.2023
Associate of Science - Commercial Food Preparation
Yallahs Community Training Intervention
01.2016 - 01.2017
High School Diploma -
Happy Grove High School
09.2009 - 08.2014
Similar Profiles
VISHNU VISHNU null
DEPUTY WAREHOUSE MANAGER at NEWREST Inflight (Food & Beverage) cateringDEPUTY WAREHOUSE MANAGER at NEWREST Inflight (Food & Beverage) catering
Jhozenith DealcaJhozenith Dealca
Person in Charge / Barista at Food Nation Catering ServicesPerson in Charge / Barista at Food Nation Catering Services
Kafayat OlapadeKafayat Olapade
Virtual Assistant/Office Administrative Assistant at A4 Food& Catering ServicesVirtual Assistant/Office Administrative Assistant at A4 Food& Catering Services
Kenene SeniorKenene Senior
Associate Psychologist at Refuge ConsultancyAssociate Psychologist at Refuge Consultancy
Crystal A. Anderson- DemetriusCrystal A. Anderson- Demetrius
Human Resources Manager at National People's Co-operative Bank of Jamaica LimitedHuman Resources Manager at National People's Co-operative Bank of Jamaica Limited